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Randy

Member since: 2009
Call Manager
Speaks: english

4 bedroom home with a pool table and a hot tub.

4 Reviews
Sleeps14
Bedrooms 4
Bathrooms3
Half Baths1
Property type house
Minimum Stay 3 - 6 nights

Overview

Twin Creek Village House Rental Photos and Description

This home is luxury at its finest!

Located in Twincreek Village on .66 acre. Gourmet kitchen, formal dining room and breakfast nook, four bedrooms, 3 baths, a family room with a seperate office/sleeping room, plasma tv, pool table, and second kitchen. Master bath has large jetted tub. Outside hot tub is located under the deck for year round use. Deck has a brand new gas barbecue. This home has internet access.

Suitability:
  • non smoking only
  • pets considered
Randy (Property Manager)
Member since: 2009
Call Manager
Speaks: english

Reviews

3.5
based on 4 traveler reviews

4 bedroom home with a pool table and a hot tub.
average rating of 3.5 based on 4 reviews
3

Spring Break 2016

  • 3 of 5

Well, we've rented this house three times and this past trip had a few issues. Great house, plenty of room, hot tub was nice. The thermostats for this house were an issue...it was either extremely cold or extremely hot. Temperature would never stay constant and the thermostat would not stay on the designated temperature. Not having enough hot water at times was also plenty of annoying as well. No water pressure in the master bedroom shower for the entire week. Maintenance was prompt, but it water pressure was never fixed. Pool tables did not have any pool cues but some were brought to the house later in the week. Love the house, love Pagosa Springs but this house has some maintenance issues that need to be fixed. Also, bring your own DVD player because the house ones didn't work. We would rent this house again if they garauntee these issues are resolved.

  • Submitted: Apr 18, 2016
  • Stayed: Mar 2016
  • Source: VRBO, from HomeAway
Owner's Response: Sorry about this review and the problems our guest had during their stay, couple of items we are addressing now, which we could not help with during their stay was the heating problem; it's in floor heat which takes time to adjust to large heating and cooling request. Heats are set at 68 degrees which are checked on before guest's arrival, power went off before they arrived which heating system needed to be reset to get started again, home was checked 2 days before arrival, system went off temperature when down over the 2 nights before their arrival, it took time for system to reheat this home same with boiler system for hot water which is on the same system. There is calcium in our water system here in Pagosa Springs that plug up shower heads periodically which make the water system slow down in bathrooms, we cleaned all the shower heads and waters faucets throughout this home during and after their stay all are work fine now. We did reimburse these guests for one night to soften the problems we had with this home and for being inconveniences for a day while we tried fixing these problems. This will never happen again sorry! All of our guest are very important to us as are our home owners, we apologize and this will not happen again. We'll be checking all home the day guest are checking in to make sure this does not happen again. Management Pagosa Central Mgmt Reservations Inc.
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0 0
Albuquerque, NM
4

Another good time at Cedar Ridge Cabin!

  • 4 of 5

This was our fifth stay at Cedar Ridge Cabin. This is a very nice place for a large family get together. This is a large, very well appointed cabin In general, we would rate this visit as being very good, but not as good as previous years. We love this place, but there were a few issues this year. In the spirit of providing feedback to enhance the enjoyment of future guests, we provide the feedback below: (Note - I provided this same feedback to the Rental Agency and they quickly responded that they would immediately look into the issues.)

On the negative side,

Thermostats / heating system did not control temperature properly in mid-February. Basement was always too cold (63-66 ºF) , no matter what the “Hold” temperature was set to. Luckily nobody slept downstairs this year. (Note - I have these same exact thermostats in my home and am familiar with their operation.) The home was rented the previous 7 nights, so it was not an issue of “the in-floor heating taking a while to come up to temperature".

Hot tub temperature could not be seen on the hot tub display. Otherwise, the Hot Tub worked fine.

Both Icemakers made very little ice; about 5 cubes per day (although the bins were pretty much full when we got there, but it looked like ice from a store); We had to go out and buy ice (and left some for the next guests).

There were only two pool cue sticks this year and there weren’t any “tips” on either one.

In the past 5 years we have stayed at Cedar Ridge cabin, there were always reasonable amounts of cooking and cleaning supplies (oil spray, sugar, vegetable oil, liquid dishwashing detergent, .... Not so this year. (Not a huge deal, but it would have been nice to know that we needed to bring them this year. In all fairness, the literature says not to expect any of these items. We were just spoiled in the change from the previous four visits).

On the positive side (and improvements over the last few years):

The brand spanking new Propane barbecue grill worked well!

There was enough laundry detergent to do two loads of bed linens and towels on the morning we left to save the housekeeping team time.

There were ample dishwasher soap packets.

There were not nearly as many burned out light bulbs as there has been in the past. Kudos to the maintenance team!

Trash cans had trash bags this year!

So, in general, we had a very good time but there were some unexpected changes that we would have appreciated knowing about before our arrival.

  • Submitted: Feb 22, 2016
  • Stayed: Feb 2016
  • Source: VRBO, from HomeAway
Owner's Response: Thermostats need to be changed, working on this, sorry. Management Pagosa Central Reservations Inc.
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1 0
Dallas
5

Great!

  • 5 of 5

I came on here and saw a poor review (2 stars) and was very surprised! We came to this cabin and had a great time! The slopes are 30 minutes away and very convenient. The house is HUGE with a pool table, hot tub, steam room and a great overall living space to fit a ton of people. We had a great time here at a great price.

  • Submitted: Jun 25, 2014
  • Stayed: Jun 2013
  • Source: VRBO, from HomeAway
Owner's Response: Thank you, This is a beautiful home, never had a bad review, ever until the one you are talking about, I just wish guest would read our responses on bad reviews so they would get an overall look at what happened. Most guest who enjoy this home never write a review they just come back ever year, again Thank you Management
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3 0
Salt Lake City, UT
2

Don't rent this cabin!

  • 2 of 5

Here is my advice, don't rent this cabin... there are way too many better choices at this price.

Ok, with that being said, the cabin is nice over all. It was clean and roomy, the internet was fast and the basement is a great hangout area for the kids.

The downsides:

1. The management company does not provide good customer service.

2. The neighbor's dogs- Only stay here if you want to hear two yappy barking dogs all of the time starting a 7am. They were such a beating and brought our trip way down. If we were trying to sleep or hang out in the house you had to listen to them non stop.

3. No AC- I am sure that this is not a problem most of the time in Pagosa, but it was quite warm when we visited. The house was very warm.

4. Check out time- We were supposed to be out by 10 am (serious) and at 10:30 we had a very rude (man and woman) there chewing us out. There were 9 of us and we were out by 10:40, but they were so rude it was ridiculous. It almost made me hate my entire Pagosa experience.

5. View is not that great.

The house is actually pretty nice, but there are a ton of places for rent that do not have the above issues. There are also many places at this price that do not charge you this much and then tack on a hourly cleaning fee. Look around before committing to staying here.

  • Submitted: Sep 11, 2012
  • Stayed: Aug 2012
  • Source: VRBO, from HomeAway
Owner's Response: First of all I would like to say we're sorry about the next door neighbor’s dogs, we called Pagosa Lakes Property Owner’s Association & humane society about these dogs with no response, but believe me when I say this, this home is reserved over 6 months out of every year and the majority of the families are returnees. This is the first complaint I have had about the next door neighbor’s dogs in 10 years that I have managed this home. I have been here for over 27 years and 95% of all homes do not have air-conditioning, we open the windows and turn on the fans, if you have ever stayed here in Pagosa Springs you will know that what I am saying is true. Now, for this person to complain about our home and the next door neighbor’s dogs I can understand and we tried everything we could do to remedy this problem, I’m hoping it will not happen again to one of our future guests. Homes are not like hotels or motels where rooms are next door and the cleaner can just go to the next room, our homes are spread throughout the county and when our policy says check in 4:00 pm, check out 10:00 am, I’m sorry but we mean it, all you have to do is call ahead and ask for a early check-in or check-out, sometime we can accommodate sometime we cannot. The cleaners need to be told what is happening to their homes so they do not have to drive miles, knocking on doors to find out that the guest are not out, meaning they have to drive miles again to get to their next house coming back to the one they we’re suppose to clean in the first place, but again we are sorry. Now, for this person to tell everyone in the future not to stay at this home is unforgivable, take it out on us, here at Pagosa Central Reservations, the management company, it’s ok we do make mistakes , we try very hard to accommodate each and every person who stay in one of our homes, but to take it out on our homeowners who are not here, who will take the blunt of this man’s anger is unforgivable, I hope anyone who reads his complaint will understand our side of the story especially the owner’s side. Management PS Found out that these guests were partying in the hot tub, out back past 2 am in the morning, this is the reason why the dogs were barking all night, just wanted you to know.
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11 3

Map

Casino located in ignacio 30 minutes west from pagosa springs, chimney rock ruins 30 minutes west of town. Durnago 60 miles west of town with shopping, dining, skiing, and the durango silverton train.

Photos

Rates & Availability

Twin Creek Village House Rental Rates

Rental Basis:
per property
Manager accepts payment in:
USD
Convert Currency
Rate Period Nightly Weekend Night Weekly Monthly Event
 
Summer
Jun 17 2016 - Sep 30 2016
4 night minimum stay
$275
$1,650
 
 
Low season rates
Oct 1 2016 - Nov 22 2016
3 night minimum stay
$275
$1,650
 
 
Thanksgiving
Nov 23 2016 - Nov 27 2016
3 night minimum stay
$300
$1,650
 
 
Low winter rates
Nov 28 2016 - Dec 15 2016
3 night minimum stay
$250
$1,500
 
 
Christmas
Dec 16 2016 - Jan 1 2017
6 night minimum stay
$425
$2,975
 
 
Winter rates
Jan 2 2017 - Mar 2 2017
4 night minimum stay
$275
$1,650
 
 
Spring Break
Mar 3 2017 - Mar 26 2017
6 night minimum stay
$425
$2,975
 
 
Off season rates
Mar 27 2017 - Jun 15 2017
3 night minimum stay
$275
$1,650
 
 
Summer
Jun 16 2017 - Sep 30 2017
4 night minimum stay
$325
$1,950
 

Additional information about rental rates

Refundable damage deposit $500
Pet Fee $300
Tax Rate 8.8%

50% of total at time of booking, balance within 60 days of arrival, cancel outside 60 days full refund minus $75.00 for processing. There is a $500.00 refundable security deposit where cleaning and any damages will come out of before your security deposit balance is returned. A normal clean runs around $225.00 depending on how you leave this home.

Manager's Cancellation Policy

  • 50% refund if canceled at least 7 days before arrival date.
  • 100% refund if canceled at least 14 days before arrival date.
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Amenities

Twin Creek Village House Accommodation and Amenities

Property Type:
  • house
Meals:
  • Guests provide their own meals
Location Type:
  • Mountain View
General:
  • Broadband Access
  • Clothes Dryer
  • Gas Fireplace
  • Linens Provided
  • Telephone
  • Washing Machine
Kitchen:
  • Cooking Utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
Dining:
  • Dining Area
Bathrooms:
  • 3 Bathrooms
  • 1 Half Bath
  • Bathroom 1 -
    Bathroom 2 -
    Bathroom 3 -
  • 3.5+
Bedrooms:
  • 4 Bedrooms, Sleeps 14
  • King size beds (1), Queen size Beds (2), Twin or Single Beds (2), Sleep Sofa or Futons (1) In basement den., Bunk Beds (2) One bunk bed is a double on the bottom and twin on top, the other is a twin on bottom and a twin on top.
Entertainment:
  • Pool Table
  • Satellite / Cable ...
  • Television ...
Outside:
  • Deck / Patio
  • Outdoor Grill
Suitability:
  • non smoking only
  • pets considered ...
Pool / Spa:
  • Hot Tub
  • Sauna ...
  • jetted tub ...
Attractions:
  • churches
  • cinemas
  • health/beauty spa
  • library
  • museums
  • playground
  • recreation center
  • restaurants
  • ruins
  • zoo
Leisure Activities:
  • antiquing
  • bird watching
  • gambling casinos
  • horseback riding
  • horseshoes
  • miniature golf
  • scenic drives
  • shopping
  • shuffleboard
  • sight seeing
  • sledding
  • walking
  • wildlife viewing
Local Services & Businesses:
  • ATM/bank
  • fitness center
  • groceries
  • hospital
  • laundromat
  • massage therapist
Sports & Adventure Activities:
  • basketball court
  • cross country skiing
  • cycling
  • fishing
  • fly fishing
  • freshwater fishing
  • golf
  • golf privileges optional
  • hiking
  • hunting
  • ice skating
  • kayaking
  • mountain biking
  • mountain climbing
  • mountaineering
  • racquetball
  • rafting
  • rock climbing
  • ski lift privileges
  • ski privileges optional
  • skiing
  • snowboarding
  • snowmobiling
  • swimming
  • tennis
  • water tubing
  • whitewater rafting

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