2 bedroom penthouse apartment sleeping 4/5 in a desirable sea front location
John & Shelley Clark
Canceled bookings will not receive a refund
We enjoyed are stay sue is a lovely lady and will be booking again with you
It was brilliant staying thair
Excellent accommodation in prime location.
Lovely apartment,very clean and spacious with a fabulous sea view.It is fully equipped with everything you need and the Panorama complex itself is very well maintained. Location is perfect.
Great Apartment, superb location
We have stayed in this apartment 4 times now. We enjoy walking so the location is ideal for us. The apartment is clean and being self catering has everything you need. The view from the balcony especially at sunset is spectacular. A great place to enjoy a sundowner. We stay for 3 weeks so we need somewhere with enough space to chill out and relax in a comfortable lounge. John and Shelley are easy to deal with which makes the booking process easy. We will be back.
The moment you set food in the appartment the smell of raw sewerage hits you. There are cockroaches in the kitchen and bathrooms and ants in the kitchen cupboards.The bedding is very old and discoloured and neither of the Tvs in the bedrooms work.
Previously 1 negative review in 7 years is pretty good! All others are 4 or 5 Star reviews complementing our beautiful apartment which is always immaculately presented. The current guests have been in for 3 weeks and depart on the 17 January, they have not reported any bad smell, insects, or broken TVs. Bed linen is regularly renewed.
Mrs Patricia Hart demanded a 50% refund after her visit. Naturally we requested photographic evidence of her complaint yet to date no evidence has been received. Also we contacted guests who visited immediately before and after her in order to investigate and obtain a balanced view from 3 sets of guests. Neither of the visitors shared her views and had no negative feedback only positive comments. As Mrs Hart has been unable to provide any evidence supporting her claims we were unwilling to give a 50% refund and she resorted to making false derogatory comments also quoting untruths in her review. Yet we are very receptive to suggestions on how to improve the holiday experience for our guests, immediately dealing with any issues and replacing broken items.
Our guests are often couples who use the ensuite bathroom only, the main bathroom can go unused for weeks on end and it is then occasionally we can get a bit of a whiff which we know is caused by long standing water in the wash basin or shower U bend, however as soon as they are flushed the smell immediately goes away. Normally our housekeeper flushes and cleans the sink and shower in preparation for new arrivals. We always provide guests with her contact number in case of any unforeseen circumstances.
Also as the apartment is elevated on Level 3 it is rare however we do get the odd insect that naturally can make their way through open doors/windows as the complex does have palm trees, shrubs and bushes in a garden which is directly below and adjacent to our end of row position. In the 11 year’s we have been owners, the Hotel maintenance staff continually administer anti-pest treatments on the paths and gardens consequently we rarely see any pest insects. We have asked Mrs Hart on a couple of occasions to provide photographic evidence, to date we have received nothing, yet she is allowed to post her fictitious review.
This apartment is stunning and the bookings calendar speaks for itself!!
Lovely Apartment great view
Have just returned from a 10 days stay in this apartment. The inside is very spacious and all the facilities you need. The balcony is superb we had sun from approx. 2pm to sunset. With plenty of room for all five of us. Dealing with John and Shelley was an absolute pleasure and I have already told family and friends how good the apartment is.
HOT HOT HOT .....THIS PROPERTY DOES NOT HAVE AIR CONDITIONING.
The Complex does not have Air Conditioning (AC) therefore we purchased mobile AC units for the bedrooms and as so advertised the apartment as having AC. They turned out not to be the most effective form of AC however we also have very good ceiling fans in the bedrooms
The Panorama is located in the Puerto Colon area of Las Americas on the sea front. A quiet area as there is no through road just an access road which leads down to the promenade from the roundabout at the San Eugenio Shopping Centre, 200metres away where you will find an excellently stocked, air-conditioned supermarket which sells fresh meat, fish,fruit and veg as well as all the toiletries you will need. The view from our balcony is an uninterrupted one of the sea and of the island of La Gomera and the sun sets directly in front. The Hotel Tropical Gardens is next to us on our left, and the Hotel Club Atlantis is next to us on our right and good quality restaurants to suite all budgets are plentiful. The walk to Los Christianos will take about an hour and about 40 minutes to Del Duque in the other direction. The fantastic Siam and Aqua Theme Parks are both a 10 minute walk. The 15 minute taxi ride from the South Airport will cost approx. 25 Euros. The Veronicas is a 20 minute walk.
Golf: There are numerous Gold Courses on the island and they are all accessible within minutes by taxi.