Villa, 2 Bedrooms, 2 Baths (sleeps 4-6)
- english, french, german, spanish, Swiss-German
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Great stay at Bahia beach
Everything about this property was excellent: condo was clean , modern and comfortable with high end accommodations, location was perfect , resort accommodations and activities were superb, the host was very responsive. I highly recommend.
Stylish condo in lush resort
Bahia Mar is a lush, gorgeous resort - perfect for unwinding and enjoying the beach, tennis and golf - away from crowds. Villa Esmeralda in Las Verandas was the perfect hideaway- tastefully decorated, a fully stocked kitchen, and great access to everything. The condo is clean, quiet, and well located. We’d definitely come again and think the condo would benefit from lighting on the balcony in order to dine & enjoy evenings outside, a gas grill, and lighting in the second bedroom and living room. Everyone at Marco Polo was helpful, friendly, and responsive.
Clean, sleek, fresh
Property was clean, nice, fresh and colorful decoration. Everything we needed was there, we didn’t even have to go out of the hotel once in the whole weekend. Violeta received us and was very friendly. Bahia property is well kept considering its only been a year since the hurricane. Would go back again and recommend it to friends and family.
Top notch experience at this exceptional villa.
We have stayed at this villa before and now after hurricane Maria, and it continues to be amazing. We were pleased to see that the property and the villa were in great condition. The entire property is spectacular and the service, although on a limited schedule until late October when the St. Regis hotel reopens, is still wonderful.
The villa itself is an oasis. It is very clean and comfortable with very stylish furnishing, a fully stocked kitchen and comes with a nice selection of “starter” groceries which are very welcome upon arrival. The owners have also left an assortment of beach items, games and movies for guests to enjoy. Overlooking the golf course, one can have an early morning cup of coffee on the huge terrace while taking in a view of the mountains of el Yunque rainforest and the lush vegetation of the resort. The terrace is also our favorite spot to have a late afternoon drink while watching the changing colors of the sky.
Both the Verandas pool and the beach areas were relaxing and peaceful to enjoy (with the golf cart included with the villa making getting to the beach very convenient). We are also golfers and tennis players and always enjoy playing a few rounds when we visit. The course has a wonderful layout with a number of holes right along the beach. It is in great condition and whenever we have played there has been no issue getting a tee time. My wife took a tennis clinic this time and found the pro, Pedro, to be very knowledgeable and helpful.
Besides being able to cook meals in the villa, we also took advantage of off campus establishments and would highly recommend El Verde Barbeque in Rio Grande (just 5-6 min away from Bahia Beach) and Vianda restaurant in San Juan. The Beach Club on the resort had wonderful food (and drink) while we enjoyed the main pool.
Somewhat disrepair. Mold and water damage in the master
Facility itself very nice but was told boathouse was available but it’s only open on the weekends. Some of the stuff listed on line is not currently available which was a little deceiving. Master bedroom had issues, tub had issues, no access to the boathouse and the shades in living room and bedroom don’t work properly and in disrepair. Power went out a couple times as well as the water unannounced.
The pool very nice and the place overall is very beautiful. A round of golf for a visiting Guest is a little high therefore I did not play.
Thank you for taking the time to write a review for Villa Esmeralda. We agree with you that the pools and the facilities are indeed very beautiful.
As to the availability of the Resort amenities, we provided you with a complete schedule of their availability. Since the Resort is on a curtailed schedule we have adjusted the rental rate of the property, and in fact this is a great time to rent one of these luxurious properties, since these rental rates will not be seen again. In addition there is a daily resort fee that covers the use of the resort amenities, and we did not charge you this, so you were able to enjoy the infinity pool, the beach club, the tennis courts, the fitness center and other great amenities free of charge. All of the the amenities that we indicate in our listing of the property are in fact there.
You pointed out the stain high on the wall of the Master bedroom (there is no mold there), thank you. When the apartment upstairs was flooded during Hurricane Maria we had some water damage. It was only during the time of your stay, these many months later, that the insurance company commenced the repairs on the roof. The entire island is suffering from a severe shortage of materials and labor. Shortly after you left the roof and the damaged areas were restored.
The tub issue was simple, as you saw. Press the drain down and it closes, press it again and it pops up. Once you got the hang of it, it was easy.
We do apologize for the power failures, and the time that the maintenance department shut off the water for 15 minutes in order to inspect the water pumps. Fortunately the property has a powerful automatic backup generator that powers the villa completely, and kicks in within a few seconds, as you saw.
We thought that we had made amends for these issues by providing you with a courtesy late checkout, since your wife had an evening flight. Apparently this was not so, and for this we are truly sorry.
The trip to St. Regis Resort ( a short drive from San Juan) and accomodations at Esmeralda made thr stay extremely enjoyable. Assuming that most of the 2 bedroom accomodations are physically similar, Esmeralda was differentiated by the ambience created by furniture choices, colors and lighting. Everything was pleasing and calming as expected.
The real distinguishing features that made the stay 'Outstanding' were the people behind Esmeralda. People matter. The staff/owner realize the needs of the customer and offerd to make accomodations to meet specific needs that we had. In our case, given our arrival and departure schedule, John/Annette accomodated an early check-in and late check-out without any fuss, because they could. During the booking process, all communication was answered within 24 hours. We were met exactly on time at check-in, given a quick briefing of the area and provided with the essentail details.
Paricularly pleasing and noteworthy, were the 'essential' grocery and other items that were stocked before check-in. Bread, milk, eggs, fruit, snacks, soda and yes, beer and rum. A great way to start.The condo was clean, airconditioned to the right temperature with food and drink waiting. All one needed to do is to take a deep breath and start relaxing. Then drive the golf cart to very private beach and take it all in.
Check-out was breeze and the security deposit was released promptly. All in all - a delightful experience.