2-BR/2-BA house, Sleeps 6, Wireless Internet, Ind/Outdoor Pools, Spa & More!
Vantage Vacation Rentals of SC
Vantage Resort Realty / Uncleanliness
The realty company that manages this property did not send out timely instructions on how to access. When finally found the office we had to bang on the door to get instructions for a nearby lockbox. Once we got to the property there was dead insects littering the floors. We had to clean the floors before bringing our things inside. Extremely unhappy with the check in process.
April -- Thank you for sharing this feedback, as we we always want to know what would make your stay even better. I am sorry to hear that you were disappointed with the check-in process. Our records show that our check-in instructions were emailed to you on the day your reservation was booked and then again a week prior to your arrival, but we apologize if something was unclear. We also appreciate you letting us know about the cleaning issue you encountered. We are reaching out to the cleaners to ensure spots are not missed going forward. Thank you for your patience, and we hope to see you on a future visit to North Myrtle Beach. We will do everything possible to exceed your expectations. -- Jennica, Vantage Vacation Rentals
MY WIFE & I GOT NO SLEEP FOR 5 DAYS!!!
Myrtle Beach did not mention on any web sites under events that it was BIKEFEST WEEK. Biker ran up & down highway 17 for 16hrs a day. 100,000 bikers. Law enforcement did nothing about the noise because they were afraid the NAACP would take them to court. Will never return to MB.
William -- Thank you for letting us know, and I am so sorry that you did not have a restful stay. This is certainly not what we strive for at Vantage, or what is typical of a North Myrtle Beach vacation. Going forward, our team is making note of all events so that we can help guests make informed decisions about their stay. Thank you for your patience, and we hope you will consider vacationing with us in the future. Our team is local, and we would love to work one-on-one with you to find times of year that would be a good fit. -- Jennica, Vantage Vacation Rentals
We have stayed at North Beach Plantation several times from the towers to another cottage. This is our first time not booking through the resort itself. We were pleased that we were still able to use all of the resort facilities! The cottage was absolutely perfect for our little family! We didn't even have complaints about the noise of the restaurant next door or it being extra loud especially during bike week. The only things we would like to have seen different would be to have toilet paper stocked up in the room. We knew going in we would have to provide all toiletries, but having to run out to CVS late at night because my husband took the last bit of toilet paper was a pain (especially since I am pregnant). The door lock code had a delay a few times, but we were never locked out of the room for more than a couple minutes. We really enjoyed our stay and will be back next year for sure! Thanks for everything!
Amanda -- We are so thrilled that your family enjoyed the property and North Beach Plantation amenities. Thank you for your feedback about the toiletries and door lock code, as we always want to know what would make your stay even better. I am sharing this with with our management team right away. It was our pleasure to host your stay, and we look forward to seeing you next year! -- Jennica, Vantage Vacation Rentals
What a great place
Very nice and clean
Chris -- We are so happy that you enjoyed the property. Please come back and see us again soon! -- Jennica, Vantage Vacation Rentals
Too short time
Great place, clean facilities and super friendly personnel
Olga -- We are so happy that you enjoyed your stay. Thank you for allowing us to be part of it, and please come back and see us again soon! -- Jennica, Vantage Vacation Rentals
We enjoyed the location of this place. We were able to walk over to Cracker Barrel for breakfast, and Nacho Hippo for some mexican fare. The house was cute, but the couch cover needed replaced or cleaned. I wish there was some outdoor seating, maybe even a small bench on the porch. House is tucked in behind two other houses, so not much to look at though. Still, overall, a good stay.
Julie -- Thank you for this feedback. We are so happy that you enjoyed the property and location in North Myrtle Beach. We apologize for any issues you experienced with the couch cover, and appreciate you letting us know - as well as your idea for adding some outdoor seating. I am forwarding this to our management team for follow-up and future planning. Thank you for vacationing with us. It was our pleasure to host your stay, and we hope to see you on a future visit to the area. -- Jennica, Vantage Vacation Rentals
UPDATE: As a follow-up, we wanted to let you know that the couch has been replaced altogether to ensure a clean and enjoyable experience going forward.