Condo, 4 Bedrooms, 3 Baths, (Sleeps 10), Steps from the beach and pools
About Kim Johnson
My family and I fell in love with Okalossa Island many years ago and consider the beaches there the most beautiful we've seen. We love sitting on the beach or playing in the clear emerald water without being in the shadow of high rise condos. The family friendly beaches of Okalossa Island will win you over as quickly as it did us.
Kim Johnson purchased this Condo in 2005
Canceled bookings will not receive a refund
The owner, Kim, was great to work with and the location was perfect for a family with younger children! The walk out right to the pool was so convenient and the path to the beach was only about 30 steps from the patio. We would definitely recommend this unit!
Best location and property
I think we used the front door less than once a day—the rest of the time we used the patio door to walk out to the pool and from there to the beach. We were also thrilled to be walking distance to the pier, shops, and restaurants! We had an issue with the smoke alarms being low in batteries that was quickly solved on a weekend!
I have been renting houses and condos for 30 years, 4 times per year, and have never stayed in such a filthy place. The carpets were dirty and the bathroom had others renters around toilets and baseboards. We had to wash our own bath mats, as they were not changed/cleaned prior to our arrival. The garbage cabinet was just grossly filthy and we saw small roaches several times during our stay. There were baby mice on our first floor balcony . We had to run the dryer cycle several times to get clothes dry. I asked to be compensated but was told that we could relocate to another bldg. . We were a family of 8, had to unload 2 cars with no carts available, were already unpacked with freezer groceries in place, and found it unthinkable to have to load up and unload again. I still feel that I should be compensated. We chose to leave several days early.
I'm so very confident that our condo is well maintained and very clean. We've earned the forty-four 5 star reviews we have including the 5 star reviews posted for the weeks before and after this guest's stay. I responded to the issue raised about the trash can immediately and sent my housekeeper over to replace it but the guest refused to let her come in. I offered to come to the condo myself to see and remedy any problems but the guest didn't want to be disturbed. When she told me that she didn't want to be on the 1st floor, I offered to move her to another condo but she declined my offer saying that her family had discussed it and didn't want to move. She did raise the issue of "compensation" pretty quickly but I explained that since this was the first day of her stay, I would prefer to remedy any issues she had immediately with tangible improvements in service in lieu of dollars with the goal that she could enjoy her vacation fully. She responded that she was content with the condo and didn't want me or my housekeeper to come in. I checked in with the guest via text twice during the week (on Mon and Wed) and she replied that they were enjoying their stay, that her worries about the 1st floor hadn't been an issue, and that she appreciated my efforts to please them. She mentioned no additional concerns. On Thursday night she texted they were leaving then instead of Saturday morning because Tropical Storm Barry was headed toward their home in Louisiana and I offered my best wishes that they would all be safe. It was a nice exchange and the last I heard before this unexpected review.
The entire condo building is sprayed for insects monthly and anyone who knows me knows I would lose my mind if we saw a bug! My housekeeper takes so much pride in her work and many of our guests have praised her in these reviews. I know that it isn't possible for me to make everyone happy but I always try my hardest and many guests have mentioned that here as well. While I know that "compensation" would have prevented this misleading review, I couldn't in good conscience write a check to this guest to prevent it and so I will trust future guests to see all of our reviews in total.
Beautiful beach, love the ground floor location by the pool!
We enjoyed our stay very much in this condo!! The ground floor location was perfect. We loved being able to just walk right out to the pool. Our kids loved the bunk room!
I'm so happy to hear that you loved our condo! The location is perfect for families since the access to the pools and beach is so easy. Guests are always surprised by how quiet the condo is even though the pool is so close by! I hope you'll come again. It was a pleasure to have you and your family.
Loved the convenience of the condo. Easily accessible to the pool and beach with no steps or stairs . Very spacious. Also the weather was great all week. Fun time for our family.
I almost hate to give a good review, for fear of never being able to book this awesome condo! Spacious and perfectly located on the ground floor. This is a must if you have little kids with you. I'm not sure I could stay anywhere else. You will not be disappointed . Kim was great and prompt to work with.