The One Place You Can Have A Great Time In And Relax Away From It All.
Happy couple who Enjoy hosting and meeting wonderful people.
Andres purchased this Condo in 2008
Why Andres chose Ballantyne
Because it has all you ever need for a good time and a good night sleep. Upscale interior, free wine, lots of beds, state of the art entertainment room with 4K TV and surround sound, and lots more. What more do you need?
Pool / Spa
Canceled bookings will not receive a refund
This is a spacious and beautifully decorated place in a very safe area of Charlotte with many amenities within walking distance. The place was very clean and the owner was very helpful and quick to reply to all my questions. He was extremely patient with my lack of technology and ability to get the door lock to work. It was wonderful and worked really well once I got it figured out.
The only reason I only gave this review 4 stars instead of 5 was the fact that there was so much personal stuff in the condo. It just felt a little strange to have jewelry hanging in the bathroom and their bath products in the shower. It was just a little different from other places I have stayed.
We are very happy you enjoyed your stay as we always go great lengths to ensure that every guest is happy with their experience. We usually leave extra bath products like large containers of shampoo and conditioner out so that all guests can use it, in case they run out of the small travel sized bottles. Also what was in the bathroom was not personal jewelery but a small silver religious Cross, just to bless the home . We thank you again for staying with us , and for helping us become better, in order to continue providing guests with the best experience.
Wonderful owners and accommodations!
The condo was very nice and in a wonderful, upscale neighborhood. Lots of amenities close by, which is a bonus in Charlotte. The owner was amazing to work with and very helpful. Andres went out of his way to insure that I knew exactly how to locate the property and had everything we needed when we arrived. Would definitely stay again, and recommend to anyone.
Nice ... BUT ...
Contracted for a 2000 sq ft. unit w/2 bedrooms and got a 700 sq ft unit with a single room. Although 1 bdrm was very nice, it did not meet our needs as it was difficult to set up each night w/air matress and take down each morning. Unfortunately we were not given sufficient notice to check other places as we were leaving the next morning.
First off I’d like to apologize for any inconviniance. We take all matters seriously as we strive to always offer the greatest experiance possible to all our guests.
What the review did not mention was that the unit that was booked had a terrible accident in the form of a bursted pipe from the upstairs unit. The kitchen floor and walls, was filled with grease, which also caused a bad smell, amd damage to our walls and kitchen flooring.
I reached out to the guest, and gave them two options. 1. A full refund, so that they can find another place for accommodations the night before. Or option 2 to stay at my other unit which was available at the time. I sent photos of the unit and disclosed that it was a one bedroom as well. Additionally , the day of check in, I gave them a tour of the unit, and this party loved the location at the time.
I also have the guest my personal number, as I pride myself in giving the best customer service to ensure the best experiance. The only issue that I was contacted about was how to operate tv remote, and a can opener. Besides those two issues the guest at the time was all smiles. If at anytime they felt uncomfortable , I would have done my best to find a solution.
I would suggest That for the next time, any guest that may have any issue, please contact me in real time as I am available 24/7 to fulfill all of your needs. It would be our pleasure to assist in making sure your stay is as relaxing as possible.
Owner was very helpful
the condo was very nice and it was in a upscale neighborhood my wife and I enjoyed our stay
Charlotte Memorial Day weekend visit 2016
My wife and I and my daughter and her husband enjoyed our stay at this property. The property was extremely clean and the owner went out of his way to accommodate us for any item we needed. The 2 rooms were large and the Master bedroom bathroom was very well stocked and large. We enjoyed the pool and the proximity to several restaurants a short walk from the property. I would recommend this property to any group. We enjoyed running in to downtown Charlotte for several events as well as the local area for shopping and dining. The area was very safe and we had no issues. The townhouse community was very clean and well kept and the grounds were well done. The locals were very friendly as well.