BEACH, 24 Hr SECURITY,FREE PARKING, RESTAURANT, 2 POOLS, SPA, SURF SCHOOL
- english, french, spanish, husband speaks German
About mariela wilhelm
Designer, former RN, mom of 4, married to a prof. Chilean born, live in Canada.
mariela wilhelm purchased this Resort in 2009
Why mariela wilhelm chose Zona Hotelera
Unbeatable Punta Cancun location; clubs, malls, supermarket within minutes walk! Between Playa Gaviota Azul and Chac Mool.
What makes this Resort unique
What our guests have loved the most: the view, the well equipped kitchen, location, high security, the pools, amazing beach, friendly property manager
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
The property was great.
Muy buen lugar para vacaciones
Fui con mi familia de Vacaciones, este lugar tiene una vista excelente también la ubicación es muy buena, tiene todo lo necesario. Si recomiendo este lugar para ir de vacaciones
Muchas gracias Alex, ojala regreses con tu familia.
Not what’s offered
Our family of 5 stayed here on Last week of June 2018, space is too small definitely not big enough for more than 3. Not very clean, found bugs on the beds. Everything in the room should be updated, beds (broken, mattress are very old), kitchen dishes, refrigerator, sliding door ect. When you shower no matter what you do to avoid the water getting out it gets out and floor becomes a big mess!!!! Water everywhere. Not sure what is going on but in this property at this time the beach is not what you expect, there is so much seaweed you cannot get in ( I really wish this would’ve been brought up to me, as we were looking forward to going to the beach and relaxing) and smells horrible.
Location is great, but needs alot of work.
Obviously you forgot to mention you broke one of the chair beds by not following instructions to leave open. I did not charge the damage deposit. We go with 2 kids (11 and 18) and sometimes another 18 yr old joins us. The condo was repainted/ bathroom renovated in December. As far as the seaweeds, those depend on the currents of the sea, it's rare, usually lasts a few days and common after storms. My housekeeper dropped in to clean mid way and said you were a filthy guest. I have never seen bugs but it's the tropics and they live there. Usually when people are dirty and eat on beds, leave crumbs, they come.
Great location - Nice Hotel - Condo Itself has few setbacks
Loved the location, not only for the beautiful ocean view but also for the very nice hotel and its staff, the pools are amazing, the restaurant is good, and the staff make you feel welcome and safe. The apartment itself left me wanting a little more. The bathroom is split up into a vanity area and then a separate area that has its own door for the shower and toilet which is very small. Everytime you take a shower this small room will entirely fill with water and never seems to dry. We spent our 4 day trip with wet floors and is really annoying when trying to just use the toilet.
The room did have everything we needed like plates/utencils.etc which was real nice. Little extras could have gone a looong way like nicer towels, nicer pillows, and a comfortable bed.
Otherwise we had a great time and were able to enjoy the homeaway.
Thanks for update, I have notified my manager. However I would have appreciated if you had communicated this to me DURING your stay.
First of all, the owner was extremely gracious and accommodating regarding my travel schedule. The condo has everything you’d need and is perfectly located near grocery stores, shopping, entertainment, restaurants, etc. No need for a car! The pools were amazing and the private beach was ideal. Very attentive staff and the grounds were kept clean and very safe. Highly recommended!
Thanks so much Donald! Hope you come back!
Beautiful view and cozy condo!
why 5 stars? because the view from the place is GORGEOUS! I loved waking up to the sound of the waves and we really enjoyed sitting on that balcony. Its perfectly located, walking distance to anything you need. Condo is small, but very cozy. Kitchenette has just what you need for breakfast, smothies, or complete meals. The staff is great, the pool has amazing views, and there was always chairs around the pool available (unlike other places) Mariela was great and always replied promptly to our questions. She also had great suggestions and she is very knowledgeable about the area. We hope to be back with our kids soon!
Thanks so much for great review Denise. I hope you come back with your kids, ours love it!
TOP CLUBS 2-5 minutes walk, New Chedraui Select grocery store 6-8 minutes walk! 2 luxury malls, craft market across the street, convention center, laundromat, pharmacies, convenience stores, on bus route