About the property
- House2000 sqft
- Half Baths0
- Minimum Stay3 - 7 nights
All On One Floor! Great for Kids and Grandparents with south facing pool!
5 bedroom/3 bathroom family friendly home. Master king bedroom with own bathroom. Second master king bedroom with shared bathroom. All new comforters and towels. Free baby pack and play, stroller, baby monitor and highchair. TV's in every bedroom along with DVD players and DVD library.. PS4 with games. Game Room with pool table, air hockey, TV, board games and loveseat. Brand new 4 person spa next to pool. Plenty of pool toys!
Susan and Mark
- Response rate:
- Response time:
- within a few days
- Calendar last updated:
- Apr 04, 2018
About Susan and Mark
Our family loves the Disney area. We have 4 adult children but visited the Disney area many times over the years with them. Always found something to enjoy. We also own property in Terra Verde Resort. We own two 7 bedroom homes and a 6 bedroom home. All on a pond.
Susan and Mark purchased this House in 2015
Why Susan and Mark chose Kissimmee
Love the location! Quiet resort but close to Disney, SeaWorld, shopping and restaurants.
What makes this House unique
Fully equipped and kid friendly! Game room has brand new pool table, air hockey, 60 inch flat screen TV with all channels including international ESPN. Centrally air conditioned from main unit. Also, have games for children and many DVD's to choose from. Main living room and game room are Netflix ready and both have expanded cable channels. Home also has PS4 plus games.
Pool / Spa
Local Services & Businesses
Sports & Adventure Activities
Yearly golf trip
When we arrived at this unit there was a few issues. The hot tub wasn't working on the first day which I thought it would have been checked out but we had someone in our group to fix the problem. we had a lot of problems with the TV's and cable services. Had to reboot the system every other day to be able to change the channels. The drains where slow and had a leak in the sink where they placed a pan to collect the leak. Beside those small problems the weather was perfect all week, sunshine no rain and in the upper 80's. We played golf everyday and enjoyed the perfect weather
A lovely villa
We had a lovely time at the villa the pool was nice & clean, the kitchen well equipped with all your cooking utensils, beds very comfy location was great close to all the parks. Just one little thing needs a few more cleaning tools especially picking up after our little one eating but apart from that the villa had all you needed and wanted for a lovely holiday, would love to go back again.
It was great for our group of 8!
We had a great time. Pool was small but perfect for a group of 4-5 to use at a time.loved having the hot tub as well.
Nice home in need of some TLC
Let me start by adding the owners, Susan and Mark, were very accommodating and dealt with the issues as soon as they were told about them. They have a managing company (middle man) and things seem to get lost in translation. I am glad I confirmed my needs to that company before I arrived. I recommend you do the same if you stay here.
Upon arrival the house had a musty, stale smoke smell. The cupboards and cabinets had food on them and there were tiny ants running around on the counters and floors of the kitchen, master bathroom and rear bedroom nightstand. I called to complain and an exterminator was sent out immediately. Unfortunately, it didn't help. I went to the store and bought lysol cleaner, air fresheners and ant traps.
Got in the pool and it was cold. The furnace was broken but was fixed the day after we arrived. The grill was supposed to be available but was locked when we got there. The managing company showed up the next day to unlock it.
These were minor problems that we experienced, except for the ants. We were unable to prepare food on the counter or leave food in the pantry because of them.
The house is very nice but is in need of some TLC. The back door to the pool is rusted out and the window is held in with duct tape. The patio furniture legs are all rusted and leave quite a mess on the pool deck when you use them. The dining chairs are coming apart on the seats and also left a mess when we used them. The neighborhood is nice but the gated entry was a bother. On several occasions, all times of the day, we had to either wait for the gate attendant to show up and open the gate or wait in a long line to get in because they were processing new renters and visitors.
“ As the management company on behalf of Mark & Susan , we value all feedback so that we may provide and improve on the quality of service for each client. As we are in a tropical climate regular pest control is a constant service and it is necessary from time to time to revisit. During seasons , “sugar ants” are especially prevalent and are troublesome to eliminate and do require multiple visits. As the acting management company we do react and respond to all items on behalf of the owners in the most professional and swift manner. Mechanical faults do occur without warning and in this case of the pool heater luckily was a minor capacitor that was able to be rectified swiftly once diagnosed by the pool tech. We certainly do apologize for all and any inconvenience that this caused. Mark and Susan do take pride in their properties and do act accordingly when items are needing to be replaced. A few of the items that you have listed have been addressed and awaiting the vendors to deliver these items. We appreciate your response and do hope that you return to one of the properties owned by Mark & Susan so you can experience firsthand the improvements and upgrades that they continue to provide to their clients and as well as our valued guests. “
We take pride in our homes and do our best to fix things as soon as we become aware of them. We are addressing the issues you had to make sure our home is in the best possible condition for our renters. Susan and Mark
Great layout, nice having hot tub but pool was a little cold even when heated. Overall very nice property and owners helpful to resolve our dissatisfaction with pool temperature. Pleased to find tennis rackets in garage and we left a basketball for the enjoyment of future guests. This is a good choice for a larger group!!
I loved our stay at this home. Everything we needed was right there and a great location. I would definitely come back and stay! Thank you
Additional information about rental rates
Cleaning fee of $120 applied to stays under 6 nights. Contact us for monthly rates. BBQ $25 a week, $50 deposit required that is refunded if grill is cleaned.
$400 deposit required to reserve dates, balance due 6 weeks before arrival. Payment made to management company - most credit cards accepted.