12 Bedrooms, 14 Baths, Sleeps 42
Kaiser Realty by Wyndham Vacation Rentals
This house is beautiful and fully equipped for large groups. There were 28 in our group ranging in age from 3 to 73. The layout is great for watching the younger ones in the pool and beach. The elevator was invaluable with the unloading and loading of supplies, although we did not use it for anything else. Overall a wonderful time was had by all.
Now for the cons:
Upon our arrival I called the management company about a strange odor on the third floor. It was similar to cat pee. no one came out to investigate or try to remediate. However it was not bad enough to stop us from enjoying ourselves. we did however find what we think was the cause. At 8 p.m. every night bats would fly out of the west corner of the attic. We would sit outside and watch.
Secondly, the wifi is almost non-existent. I also called about that and was told if too many are on it, it cannot handle it. Seems a house that sleeps 30+ people should have a higher capacity wifi. We just told the kids no wifi and used our phones to access what was needed. But it was a tad irritating.
All that said, we still were interested in booking the house for next year, but opted out when we learned there was a 30% increase in the weekly rate.
We appreciate you taking the time to comment on your recent stay at Sapphire. Unfortunately Bat's are prevalent in our Coastal area and because they are a protected species they can not be removed or disturbed during certain times of the year. Our maintenance team can seal any openings into the home or attic to keep them outside. In this case they are outside and on the exterior roof area. It is good to hear that your family enjoyed themselves and you plan to return.
The house was great. Wished the pool was heated. The patio door was next to impossible to open. We had to take the handle off to get it fixed. 2 different people came out to fix it, but it never got fixed. There are some other minor things that need fixing.....holes in walls, broken blinds, etc. Other than that......it was awesome.