ITS THE MOST CONFORTABLE AND BEATIFUL STUDIO TO TAKE RESTING DAYS, WITH A PRECIOUS OCEAN VIEW, ALL FACILITIES IN THE AREA, YOU WILL DEFINETLY ENJOY YOUR TRIP, YOU HAVE TV WITH CABLE CHANELS, AND IF YOU WANT TO REST AT LATE IN THE MORNING YOU HAVE A SUN PROTECTION THAT PROVIDES DARKNESS IF YOU WANT TO SLEEP MORE. YOU CAN COOK IF YOU WANT AND HAVE AN BAR AND EATING AREA, TO ENJOY A REALLY PLEASURE TRIP
- Studio559 sq. ft.
- Half Baths0
- Min Stay3 nights
Studio Apartement close to the beach, One bedroom with King Size bed, one bathro
- english, german, spanish
- Calendar last updated:
- Oct 21, 2018
Pool / Spa
Fue una hermosa estadia
Muy linda habitacion con todo lo necesario para pasar unos dias y tambien hermosa vista al mar. Pudimos acoordar con Roxane la hora de entrada y salida. Volveria sin dudas.
Fine the first two nights, property problems the remaining.
To make a long and dramatic story shortish, the AC condensation line became blocked in the condo's AC unit. On the July 7th, It leaked all over our luggage and makeup bag, saturating them for hours while we were out on an excursion. Maintenance came to investigate, to mop up the mess, and staff attempted to save the clothing that was soaked. The next morning, we awoke to the same issue. Maintenance spent several hours pulling the unit apart and trying to remove the clog with a strawlike device. When we contacted our host, she was quick to get maintenance to the room, and just as quick to blame us for the issues with the AC. Saying we "ran it too cool". Or that we "ran it all day and shouldn't have". We hadn’t left the door open like she’d said we must have done. Not to mention that no literature mentioned anywhere that we had to run the AC at specific times or at specific temperatures. We asked to be refunded our payment to help replace the items that had been damaged by the water and the time we had lost on our trip due to 2 days of maintenance being done to the room. The host became defensive and, again, blamed us for the issues and stated that if I was truly unhappy I would have asked for my money back earlier. To be honest, we'd had one night left to stay and were worried she would ask us to leave and we'd have nowhere to go in a foreign country. So when we left early the next morning, we waited until landing in the US to discuss the matter. In conclusion, as long as you leave all your items off the floor and put nothing on the table near the AC unit and don't care if maintenance visits your room a couple of times... you'll be fine. Nice beach.
Great view, comfortable room, and amazing host!
Roxana was a GREAT host, I cannot stress this enough! Our flight was canceled last minute and she let us stay an extra day so that we wouldn’t have waisted our money on our missed day. The room was very clean, the bed was cozy and comfortable, and the kitchenette was great! We loved to relax at the swim up bar at night after a long day at the beach. It was located close to some convenience stores and tasty restaurants. The staff at the resort were friendly and helpful. We absolutely loved staying here and would definitely come back!
Wonderful view and location
Loved this condo it was perfect right on the beach walks from the pool and bar room was very clean loved it overall I will definitely return
Great location, very clean unit
Es la segunda vez que estamos en el estudio de Roxana. Cómo siempre muy cordial y excelente anfitriona. Nuestra estadía fue maravillosa y por supuesto esperamos repetirla con este condominio. Muchas gracias Roxana y Gérard.
Adriana y Julio de Argentina.
THE BEST LOCATION IN HOLE CANCUN, IS THE NEAREST AREA FOR THE AIRPORT, AND ALL THINGS TO DO AREA IN A MANIN AND PRINCIPAL AREA, WITH A TREMENDOUS AND CONFORTABLE STUDIO, WITH ALL FACILITIES.