2 Bedrooms, 2 Bathrooms, Sleeps 6
- english, french, spanish
Check-in: 3:00 PM
No pets. Smoking only allowed in the terrace. All guests must be registered in the front desk. US$1 dollar per person All visitors must be registered - No overnight visitors. Children must be supervised by a responsible adult. Keys must be returned to the convenience store on the ground floor. Check in: 3:00 PM Check out: 12:00 PM Address: Carrera 1 No. 1 -25 Apt 24 C1
100% refund if canceled at least 60 days before arrival date.
Clean, spacious but needs TLC
Clean, pool greatly appreciated, needs some upgrading, things are old and in need of upgrading really just like that area in Cartagena.
Easy to get around, cabs always available, close to very good grocery stores and gems of great little restaurants close by.
My check-in was smooth and uneventful compliments of Ismael. Ismael was an absolute gentleman. He always went out of his way to greet me when he saw me, and was very helpful whenever I had any questions.
The apartment was very nice, clean, and I received it as described on VRBO. The bedrooms and bathrooms were clean. My bedroom had a balcony and beautiful view of the ocean and I was able to enjoy several beautiful sunsets. The living room also had a balcony. There were good views of the city and ocean throughout the apartment.
The only issue I had with the apartment was that there was no A/C in the living room. If there was no ocean breeze blowing through the apartment the living would become very hot.
Other than the A/C issue, the apartment was great.
Landis, the apartment manager, was great. She was always pleasant and extremely helpful. If I needed extra towels or the apartment cleaned she handled it without a problem. She was a great go to person.
Andreina and Yenis, the two lovely ladies that took care of the apartment, were outstanding. They did a great job, but most of all they were always smiling and were a pleasure to talk to.
The aforementioned persons definitely made my stay much more enjoyable.
My overall stay at this property was very good.
Thank you-Muchas Gracias!
Until the next time.
bad room service, not wi fi connection
Thank you for your feedback. We have high speed internet. We don't offer room service.
We stayed here in April for a week. While the location and neighbourhood was great, we were disappointed with the unit itself.
While there is A/C in the bedrooms - there isn't any in the common area - and with a missing window pane in the kitchen - this led to a very steamy stay.
The wi-fi conked out after day one - so we were given the password to the neighbouring unit - so access was a bit sketchy.
There was definitely no "high quality bedding" or "extra large fluffy" towels!! The bedding and towels have seen better days and desperately need replacing. It would have been nice to have hand towels for the bathroom.
The whole unit is in need of renovations and updating - the photos do not show the age of the unit and the wear and tear that needs attention.
Thank you so much for your review, Jane. We appreciate your feedback as it helps us to improve.
I personally went to check the apartment and found that some of the towels needed replacement. We are happy to report that we replaced the towel the needed replacement. The 650 threat cotton sheets we provide as a standard are still good.
With regards to the AC, it is clearly stated tin the apartment description that the apartment offers AC only in the bedrooms. The lounge is designed so people can enjoy the 24-floor Caribbean breezes.
We provided you with our back-up Wi-Fi for during your stay. Both Wi-Fi networks are fiber and work very well across the floor. We are sorry one of them failed during your stay, but we are happy we could provide you a back up.
It would have been useful to hear of any issues during your stay so that we could have had a chance to address them.
Modern Apartment in La Guita
We had a wonderful stay. The apt was nearby all we needed and wanted. Thank you for a great vacation. The apt was clean and the staff was lovely. The manager was prompt with response on all of my questions. Thank you!!!
Clean, spacious, well appointed, and a great view. A perfect place that we hope to use again in the future.