1 Bedroom, King Bed, 1 Bath, Mountain View, Hot Tub, Heart Jacuzzi Tub, Internet
Canceled bookings will not receive a refund
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Children not allowed
Max guests: 2
Minimum age of primary renter: 21
This piece of property was excellent. The only problem I had was the location in the mountains. I’m afraid of heights and the driveway was close to the drop off. The hot tub, bed, cabin were all excellent.
Thank you, Marla! Yes, our cabin is in The Great Smoky Mountains. Glad you enjoyed it! Come see us again.
WiFi is very limited and was not specified before booking. We were planning on streaming movies but
WiFi is very limited and was not specified before booking. We were planning on streaming movies but could not. We have been back almost two weeks and still no security deposit return. Management kept texting me while we were there which was annoying.
After reading your review I was concerned and asked the rental company about texts. I discovered there was a problem with your credit card. They reach you by text since you couldn't be reached by phone. Had the rental company been unable to communicate, you would not have been able to get into your cabin for your requested late arrival. They showed me a total of just 4 texts from them with the 4th and last text asking how was your stay in text with no response. I don't feel 4 texts would annoy anyone, but I'm sorry you were offended by 4 texts!
Our Verizon wi-fi is disclosed in our rental agreement where you 'clicked to agree' online. Wi-fi is limited in general in the Great Smoky Mountains unless you stay at a hotel and most of the hotels charge for internet in their rooms. Cable internet is not offered many places in Gatlinburg or Pigeon Forge. There is no charge to use our Verizon wi-fi and we share our wi-fi with our guests. If guests want to stream, we only charge our guests what Verizon charges us.
Also, we did specify our internet is Verizon wi-fi in the description. Most people know cell data packages have limits. I'm so sorry you are not familiar with cell phone data packages and did not realize streaming movies would consume significant data. Your confirmation had a full paragraph about the internet usage at the top of page 2. Maybe you didn't read it?
I reached out to the rental company. They showed me where you left on Sunday and they released your security deposit on Monday as they are closed on Sunday. They also showed me where they sent an email advising the security deposit had been released on that same day.
I'm sorry you didn't enjoy your stay at our cabin!
Very nice and clean. The heart shaped jacuzzi was very nice
It exceeded all expectations. Would recommend you to everyone
Awesome! I'm so happy you enjoyed our cabin and that we exceeded your expectations. Thank you so much for your recommendation.
Lost In Love
We Loved our stay. It was beautiful. From the moment we stepped through the cabin doors, we were greeted w/2 swan shaped towels, with 2 glasses for our anniversary drinks as well as mints in a heart shaped dish. The staff also called upon check in, to ensure that we were happy with our cabin. Happy is an understatement, we were over excited, it was a spectacular place with an amazing view. Thank you to the staff for their excellent service, no matter what time we called, they were always helpful. We will definitely visit Honeymoon Hills.
Thank you for the wonderful compliments and taking time to review your time at our cabin! We can't wait to have you back with us again.
Very quaint and cozy cabin
The cabin was situated in a lovely mountain setting surrounded by beautiful scenery. The inside was simply decorated, but very cozy and welcoming. The staff left a nice note welcoming us to our home for the weekend and called the next morning to check on us. We will definitely be staying here again!