- english, spanish
About Denise Cruz
I am a professional in the research and medical field in NYC. I was born and raised in NYC and have been living in NJ since 2006. I started renting my home when my son went off to college. I enjoy trying new restaurants and traveling. I am a positive and fair person and enjoy hosting people from all over the world. I value customer service and fulfilling the needs of all my lovely guests.
Why Denise Cruz chose Bogota
This property is located in a very lovely tree lined area of NJ just minutes away from NYC. I purchased this home in light of its proximity of its location to NYC and its multi-cultural community. The property is located just two blocks away from an express bus that goes express to Times Square in NYC. This property is perfect for families or larger groups who want to avoid paying for multiple hotel rooms and eating out daily which would make a family trip to NYC very expensive.
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Not for seniors
Based on the steps the wobbly hand rail and getting Into the tub I did not feel safe.. one couple moved out because they we’re afraid of falling..Also the air mattress had a hole. I think a note should be put in the listing that it is not for seniors
It’s unfortunate that you did not enjoy your stay. My main priority is that I make all stays as enjoyable as possible. I find it very odd that you were very content with the apartment upon check in and every time I followed up with you to check your needs. During each communication you never mentioned anything about a loose handrail,
the jacuzzi size or air mattress. These sudden complaints came about after my denial to return a free evening to you due to a change in your plans. In addition to that, you said you were checking out early and did not leave the keys until many hours later when someone sneaked back into the apartment in the evening. The tub in the bathroom is a standard jacuzzi size which is pictured clearly. I also state in my listing that I have stairs. Therefore, it is the responsibility of the renter to decide whether it is suitable for their own personal needs. I’ve never had a complaint about the normal jacuzzi size until now. Also, if there was a leak in the air mattress, I don’t quite understand why you would not inform me on day one so that I could replace with a new one. This was mentioned to me on the very last evening which makes me wonder if it was damaged during your stay. It’s unfortunate that you clearly did not review my listing carefully or was not able to communicate your needs or issues prior to when you requested a free night which was denied. I would not recommend you to other hosts unfortunately.
To potential renters: I’ve double checked the sturdiness of the rail and replaced the air mattress with a new one. The jacuzzi is a standard size and fairly new so I don’t see a need to replace it. Thank you for taking the time to read my long response. Much appreciated as I look to make every stay an enjoyable one.
Our stay was wonderful. Everything was as pictured, the apartment was beautiful. Denise was very accomadating. Definately a nice weekend getaway. Thank you!
Nice and Quiet neighborhood, close to NYC
We had a great stay, the house was exactly how it looked on the pictures. Denise was awesome she was easy to communicate with and available at all times. It was a easy drive into the city. We will be staying there again the next time we go to NYC.
Fantastic place to stay
We had issues after landing at JFK airport mainly with bus issues, but Denise was great she went above and beyond to help us, told us which bus to take, then met us and picked us up. Denise also educated us on bus schedule etc.. Denise's apartment was gorgeous, very welcoming. Made us feel right at home. Denise made herself available if we needed further help. Highly recommend staying here!
We enjoy the stay at you home will come again
the house is very nice and clean we had no problems at all everything they said was in the house was there this is somewhere I’ll stay again whenever I’m in Newark NJ thank you Denise for opening your home to us
Wonderful First Experience!
This was my first time renting a vacation rental. My family and i (six of us) traveled here for an annual gathering we have every year. Tired of sleeping on my family's floors and couches every year, I decided to utilize the vacation rental as a more economical and convenientiption and route than hotels for us. Denise was an absolute pleasure. she was very accommodating. The property is in a quiet and safe neighborhood. i was concerned about the neighborhood prior to arrival because there were not any outside pictures on her property profile but it was amazing. The apartment is EXACTLY as described. it was a warm and welcoming place in a quiet surburban neighborhood. I loved the upstairs bedroom because as it offered privacy for my husband and I ( it includes a massage chair!) The bathroom has a jetted large jacuzzi tub and shower with a television in it. all of the bedrooms and living room have televisions in them and the fridge has an icemaker. i love the full kitchen and was able to make my mac and cheese for the holiday function :). This property is minutes from NY and was conveniently located near every place we went to. I would not only recommend Denise's place to others, but I'd stay here again hands down. Denise even mentioned updating the place in the near future. Thanks Denise. It was a great first experience for myself and my family. Next time i will stay longer as that is my only regret.