Architecturally designed villa in a gated community
About Rasa Long
Austrian and former Aspen resident. Forty years in the travel and hospitality industry
Why Rasa Long chose Playacar Fase I
Please read the reviews that we are receiving from our guests, El Pedregal has a true Mexican flair at a great location with a great staff looking after you. We also offer free round trip airport transfers A complimentary breakfast is provided after the day of arrival , the house also has Wi-Fi plus a computer and printer/scanner to print your boarding passes The home also has ample outdoor living space on property bicycle rental is available
What makes this Villa unique
VISITOR INFORMATION Telephone We will provide you with a local cell phones. We have it loaded with 100 pesos. Phone-to-phone is free. You do not want to make long distance phone calls with these phones. You should use it to stay in touch while at Playa. If you need additional minutes on the phone, you can purchase at any Oxxo store and they will be happy to load it for you. There will be a $50 charge if the phone is missing or lost. Our guests have found that having what’s app is the very best way to communicate with our manager Leo. You do not need phone service on your phone. It works over the WiFi in the house. You may want to add Leo’s phone number - you need to dial 52 1 984 142 3031 to your what’s app contacts. Smoking Smoking is allowed only on the back terrace and the outside terrace adjacent to the master bedroom. Please do not smoke in the house. House Key There is a lock for the house key (outside the front door): 1645 Internet Password for the internet will be provided at house. Electricity and the Environmental Impact in Mexico Please make sure to turn off all lights, fans and air conditioning when not in the house and make sure that all the doors are locked when leaving the house or prior to going to bed. We would like to bring to your attention that Mexico receives all of its electricity from Canada and the USA. Mexico does not produce its own. So, we would appreciate it if you please help us by turning off the lights when you leave the house and shutting off the air conditioning units, which are brand new and very efficient. You do not need to keep these appliances running while away from the house. Once you are back in the house, the unit will cool down each room in 10 minutes. In the master bedroom you have two units. Running both of them to cool the room down works best, but you only need one if you want to sleep with the air conditioning on.
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Is a beautiful house
This house is a beautiful house, is near all activities you can walk to the 5th ave, and Victor am Carmen they are very nice person. The day we arrive to Olaya del Carmen we couldn’t find the place and I send a text to Victor and he call us right away and give us directions very nice person. Carmen was waiting for us already in the house,very nice person too, she was making sure that everything was good and also she give us some recommendation for a taxi guy, which one it was very good too. I highly recommend this property the manager are good and the location is very convenient for all activities. I will stay in this house again
Carmen & Viktor were so wonderful and helpful! The property is close to the beach, the town and their chef was amazing as well. Thank you for everything!
AMAZING one week stay for our 8-person family. HIGHLY RECOMMEND! PERFECT!! Unique!!!
This older house is unique and amazing. All of the windows are stained glass, and the master bedroom is especially magnificent! The shower alone--which is the size of a small room--is private, but makes you feel like you're outdoors.
Our family has two married children and each couple had their own room. Our two youngest children shared a room. There was plenty of space for all eight of us.
The house is in a charming and unique neighborhood and is walking distance to the beach. We were there in December and the water was quite choppy, but we LOVED playing in the waves.
We had one rainy day and we spent it playing games under the thatched roof on the back porch. We were happy and dry.
A slightly longer walk brought us to the town where there is shopping and several restaurants.
The service was excellent. Viktor helped us set up our trip and gave us wonderful advice. VERY helpful. (He suggested, for example, that we not rent a car. Good decision!) He also set up our transportation to and from the airport and to and from some excursions. Rasa met us at the house and gave us a great tour of the place, etc. The night we arrived they had a dinner waiting for us on the beautiful back patio. AND, they gave us a complimentary breakfast the next morning. Both of those meals were so nice as we hadn't had time to shop yet. We felt very well taken care of.
This place really had everything we needed/wanted. Beautiful outdoor decks and spaces, indoor air conditioning and fans, fun artwork and books, a small kitchen with all of the appliances and place settings needed, a clean community pool, etc. etc. etc.
We HIGHLY RECOMMEND this house.
Thank you very much for your comments , we are happy to have met your and your family‘s expectation, wishing you the very best for the coming year
We loved our stay at El Pedregal, upon arrival we were warmly greeting by the property manager Rasa, who had stocked our requested food items and showed us around the house. Upon finding out that out family included two six month old infants, the villa crew baby proofed the sharp coffee table edges and bought out playpen and highchair for our babies.
The Villa is very well stocked with beach towels, umbrellas, they even have to go drink thermos (which we always carry ours with us on vacations) Yoga Mats, Sun Hats, Beach Bags to name a few..
Carmel and Marla made us delicious breakfast and dinners.
We enjoyed getting massages at the Villa.
The pool is ideally situated a few seconds walk behind the house, with natural tree cover which kept the patio and pool deck cool, we did not have to worry about our kids getting sunburns.
The Villa is located within a gated community which we left secure in. We also had the use of bikes at the Villa, which was a fun way to get around in.
We will definitely be vacationing here again.
Thank you Viktor, Rasa, Carmel and Marla for taking such great care of us while we stayed with you :)
S - thank you very much for taking the time to share your experience at El Pedregal, our aim continues to be to exceed our guests expectations
A wonderful stay for a family Christmas week
El Pedregal was such a relaxing place for our extended family - Grandma, sister's family (two adult nephews) and mine (two adult daughters). While the "kids" enjoyed" the beautiful private beach with fine, white sand that did not heat up so was always walkable and turquoise waters, the adults spent much time relaxing on the outdoor covered patio.
Gilles, who provided our transfers to/from the airport could not have been more helpful, even offering use of a wheelchair for Grandma. He brought it over the day after delivering us from the airport. He also gave us very good tips on places to eat - Casa Sophia and El Fogon among them. Carmen, who helped with the housekeeping also provided a delicious Christmas Eve meal for us - a traditional pork and salad dinner. She was very kind to all. Rasa, the caretaker, helped organize massages for my daughters and me in the comfort of the home. She also checked in regularly to see if we needed anything.
We all loved Playa del Carmen - walking into town and snorkeling on an undeveloped beach where we saw a juvenile sea turtle and two sting rays! All in all, a wonderful place to spend the holidays while it was below freezing in the States.
Thank you Leisle
We very much appreciate your comments, yes Gilles provides a great addition to our guests experience from the very first meeting our guests at the Cancun airport
Rasa and Carmen also appreciate your nice comments
Had a fabulous time with great friends at one of the best villas there!!!
This place is amazing!!! We were picked up from the airport, and they were by our side anytime we had a question. Both, Raza and Giles were extremely helpful and made sure all our needs were met. Will definitely go back and stay here. Thanks!!
Thank you A for taking the time to post your review, our aim is to exceed our guests expectations , in Gilles we have a great partner.
Hasta La Proxima
A must is to visit Tulum only a short travel time