4 Master Bedrooms, 5 bathrooms (Sleeps 9)
Maga & Sergio
- english, french, spanish, italian
Check-in: 4:00 PM
Check-out: 10:00 AM
100% refund if canceled at least 60 days before arrival date.
January 2020- Fabulous week for our family of four! Warm welcome, great location, perfectly comfortable home as described, and manager always immediately responsive to questions and eager to be helpful.
Great location, Villa not so much! Better options in the area.
The Villa is very dated, with cracked tile in the kitchen, furniture is stained, no screens on windows (bugs constantly in house) and outdoor living area was heavily soiled with animal droppings (had to clean walkway, furniture, etc after moving in). Safes in bedrooms did not work. Hot water was scalding!! Sleeps 9 however only 6 dinner plates.
Lodged complaint to owners, they responded by saying we could vacate by 6PM for full refund. Not really an option for a group of 8 people to find new lodging on short notice.
Also not great for divers! No lockers available for gear, had to bring gear into living room every night, minimal hooks for drying equipment and wash tank was useless.
Also utilities ran more than expected even with no A/C used during the day.
Dear Mr. Hogg,
I do regret you did not have a positive experience regardless our efforts to comply with your various requests from the very first day of your stay when you were granted a free of charge early morning check-in place of the standard 04:00 P.M. check-in time.
You did not mention your complain about bathroom windows having no curtains nor the fact that it was promptly addressed by having the windows sanded, regardless the fact that the property is entirely surrounded by private land/yard, making it impossible for passers-by to see or look inside.
I do understand the discomfort of finding small animal droppings on the deck. Unfortunately (or fortunately) there is nothing much that can be done to avoid lizards, iguanas, birds and a number of other small visitors to keep off the property yard unless constant use of chemical repellent is made, which we firmly oppose.
I truly regret to contradict you as each safe at the property does work provided you use the specific key which the Property Manager hands over to guests upon request.
You are right indeed, hot water at the property is..truly hot. All outlets are however equipped with mixer faucet so that water temperature can easily be adjusted by turning the handle left/right.
You are also correct in saying that, as you were unhappy, we offered you a full refund provided you vacated the property by 06:00 PM.
What you did not mention is that it occurred on your second day of stay, which therefore gave you two full days to look for an alternative option.
I do respect your personal opinion according to which the location is not great for divers; it is however an undisputed fact that quite a number of the most prominent diving shops of Bonaire (namely Captain Don's, Buddy Dive, WannaDive etc) are located just next door or at a very short walking distance from the property facing the very same stretch of sea, as it can be observed on Google map.
As provided for in our Agreement utilities are charged upon guest's actual consumption by meter readings at standard Water and Electricity Bureau of Bonaire (WEB) rates. During your stay WEB indicated a total power consumption of 423 Kw, which, at a unit rate of USD 0.27/Kw resulted in a charge of USD 114.21 plus an amount of USD 43.03 for the consumption of 9.7 cubic meters of water. Shall you deem utilities' consumption to be higher than it should have been I will be pleased to file a claim with WEB to double check on it.
Had water running down the walls and across the floor so they had plumbers jack hammering the ceiling for almost the entire time we were there. No other options were available for rental during busy season with the number of people we had. Manager said we would get some adjustment but did not get anything. Power was turned off too because they hadn't paid their bill. Also after we had been home several months, the plumber emailed and said they couldn't get paid for the three weeks they worked there. VRBO did nothing about the issue and the credit card company couldn't get anything out of them either.
Great location, quite part of the town but close to everything.
Very responsive property manager, Terrence - any question was answered within minutes on WhatsApp. The villa is very spacious and nicely designed with great backyard facing the ocean. But all bathrooms need to be updated - all showers and sink faucets are old and don’t work properly. Kitchen is rather old as well. Also, it would be nice to have a washing machine.
Stunning location, beautiful views, diving and snorkeling right out of the house
This is a stunning location near Buddy Dive resort and down the street from Dive Friends who were wonderful to provide our tanks and helped us with weights. Lovely back roofed porch for meals and hanging out. The manager, Terrance was great, very responsive. The house was cleaned very well upon arrival and after the first week. Like all houses in the island, it requires constant attention for maintenance and this house is fairly well maintained. It could probably use a very thorough deep cleaning of all the corners, etc, and some paint, but these are not serious flaws that affect your enjoyment of this dream location. We loved it and will return. Highly recommended!
Great location and views. Roomy, but a little worn on the inside
Great location next to 2 major dive resorts with easy access to very nice dive/snorkle sites. The 4 bedrooms were spacious, making it very accommodating for large extended families or groups. The furniture, appliances, light fixtures, and tile could stand for an update. The grill was rusted out in the bottom and barely operational. An indoor table for meals, as well as a washer/dryer and a dishwasher would have greatly added to the vacation
Located right next door two of Bonaire's main Diving Centers, Casa de Sal stands at a short distance from some of the most reknown Restaurants.
Grocery stores are also conveniently located just a few steps away.
Other Activities: Shopping, Health/Beauty Spa