|Minimum Stay||1 - 3 nights|
Sitting 1.2 miles east of Hwy. 59 in Gulf Shores, guests can bask in the views of the Gulf waters from their very own private, beach front balcony. Amenities such as a sauna, fitness center, outdoor pool, indoor pool and grilling area make sure every vacation is a success. Adjacent to Alabama Gulf State Park and Gulf State Park Pier, miles of pristine, sugar-white sand beaches and nature trails are only a quick walk away. This condo allows monthly reservations October 1 - March 15.
I have stayed at the Royal Palms in Gulf Shores for many years and my experience has always been good whether staying in an owner managed condo or property managed. This was my first stay with Kaiser and likely to be my last stay. The people we dealt with were very good, pleasant, fast when processing, hospitable. But the unit itself was subpar. Some of the items I can mention:
*The bedroom lamp was broken, and stacked in pieces on the nightstand when we arrived
*Headrest on recliner in the unit was peeling and in awful shape, it was difficult to recline (needed to be adjusted on frame). I had rented this one because my elderly mother needed a recliner she could use for sleeping and sitting, she was able to neither
*The shower had someone's hair comb hanging on the shower curtain when we arrived
*Condo floors were very sandy and dirty, ceiling above the fan had hanging dust in a 6 foot wide area, fans blades had not been dusted probably all summer
*The bedroom has a bed so large you cannot pull the drawers out easily on the dresser for use, and there was some type of extra chair and rolling cart that were in the room serving no purpose, they were in front of the closet and we had to move them out of the room to be able to use the bedroom effectively.
*we saw live roaches more than once in the unit
*We were told we could use express checkout and it had to be done by phone that was in the unit. Both phones were not working in the unit.
I am not usually one to feel the need to write this type of review, but I was very disappointed in the overall visit because of it.
Great location, condo was well stocked & had good amenities. Our only complaint was their was black mold on the ceiling in the bedroom and the bathroom vents were extremely dirty.