|Minimum Stay||3 - 14 nights|
There is a fully equipped kitchen which opens to the dining and living areas so no one misses out on those important family conversations. Dining and Living areas comfortably decorated. Enjoy your favorite show on the large screen HD TV in the living area and settle back on the sofa or comfortable chair. This home has phone service and FREE WIFI internet service! Other amenities include a full size washer and dryer, iron and ironing board and hair dryer. Ready for Peace and Relax? Then you will love this 4 bedroom 3 bath holiday villa located in relaxing Crystal Cove Resort, just 20 minutes to Disney Parks.
Amenities at Crystal Cove will include:
* Community Pool
* Exercise Room
* Gated Entry
* Professionally Designed Landscaping
Crystal Cove Resort is a vacation homes community in the heart of Kissimmee in Orlando, developed around a 5 acre lake. Crystal Cove luxury gated community is ideally located south of Oren Brown Road on Poinciana Blvd only a short drive from the theme parks, shopping malls, entertainment and some excellent restaurants. All the area attractions are minutes away.
* Florida residents discount might apply under prrof of residence
* Military Discount
While booking the house was simple and we got answers from the owner right away. Once we arrived at the house our impression of the house was less than satisfactory. While the location of the house to the clubhouse, kids park and Disney is all awesome for families, especially those with little kids.
Legacy Travels, is a company who does not respect nor care about those who are staying in the houses they manage as we were waiting for a response from management the moment we stepped into the house.
The house smelt like dirty feet, the floors were so dirty we had to wash our feet before putting on our shoes as they were black from the floors. The bedding on the beds smelt of sweat and it was very visible that they were not clean. The bathrooms smelt horrible like dirty stinky water. Dishes in the cupboards were covered in food, and other things and really non of the dishes or cutlery were clean. Everything was covered in a film/grease.... it was disgusting!
While we did call and a cleaner came out (twice), it was a huge inconvenience for me and my family to have to call and complain, when the house should have been cleaned prior to our families arrival.
There were very little kitchen tools (pizza cutter, cheese grater, BBQ tools etc.) to use while staying at this house and pots and pans very worn. We had to go out and purchase things in order to stay in this house for the 2 weeks we booked. Pool chairs were broken, in which another phone call was placed; however this was the only thing that was dealt with in a timely manner.
This is only some of the issues we endured while staying at this house, and unfortunately I will never recommend this property or a house that is managed by Legacy Travels to anyone. While the sales individuals answer the phone so that you can speak to an individual when you have issues; however the standards of customer service is not acceptable! There were and are cheaper homes to stay at; however this type of house was picked for many reasons for my young family. We have stayed at a variety of different vacation homes before and have never come across a home and/or management company that never responds to your ongoing issues and concerns while staying at a home management by them! I know if I were the owner of this house and payed fees to a management company who treated their guest so poorly and took so very little care in the maintaining/cleaning of my home, I'd be looking to have a different company look after my home
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