4 bedrooms, 2 full bathrooms, sleeps 12
Please consider the following guidelines when booking this property:
Canceled bookings will not receive a refund
Cleaning and Repairs Required
Property was not prepared for guests: We were 8-adults, 3-children, and an infant.
Upon arrival, we found broken entrance stairs and sliding door screens, a season's worth of dust and dirt on the Dining Room ceiling fan/blades, double closet doors missing knobs, outside furniture stacked up and not cleaned - some broken, one paddle boat inoperable, only 4 life vests total (infant/child/medium/large) for five boats. Many lamp bulbs blown out. Old dishwasher, soaked charcoal bags, and half broken pallet with nails exposed in the back yard (lake side) of the house. The siding and window sills were covered in spider/cob webs, broken window screens/trash under the crawlspace, some bedroom walls and doors had large scuff marks (from moving furniture perhaps), all windowsills inside and out were covered in dirt and debris discovered when opening to create a breeze (No A/C).
My wife and I (the parents of the family gatherers) arrived a day earlier than the rest ... be we had no rest as the overseas owner does not respond in the first day or two of an inquiry and the local number (a relative) he gave us for service issues was the likely individual who took no responsibility in assuring the property was properly opened/ready for the rental season. We took it upon ourselves to at least remove the hazards of the dinning room ceiling fan, the pallet full of exposed nails, and some of the more important light bulbs such as the outside entrance and inside stairway before the children arrive. However, we did send an email to the owner shortly after the initial inspection stating that he would not be happy hearing how the caretaker left the property for the unsuspecting vacationer, and I have 40 photos as examples.
Given the cost of the (four-night minimum) rental compared to the condition of the property, a reasonable person would expect that some amount of refund is definitely in order!
As of this review, the website is not a good depiction the current condition of the property; neither inside nor out! Once grand no doubt, this property has seen its better days...
Finally, we did not check for the most current reviews prior to the deadline for the return of deposit, so please remember to never make that mistake.
Loved this property, we used it as a home while skiing at Camelback. Perfect distance.
House is a little run down, but clean and plenty of space for 4 adult couples
Great house for my family. The heat worked great and it was really, really cold out when we were there. House was very clean when we got there and had a great view out over the lake.
Some of the furniture wasn’t in great shape and the water pressure wasn’t great. That’s the only reason it isn’t a 5 star. Could definitely see renting this property again if I wanted another trip to the poconnos
Thank you very much for the feedback. I’d be very grateful if you can please email me directly with specifics and we can get any furniture replaced that needs to be.
we had between 3 and 9 people in the house over the course of a week and it was really great. the layout made chilling in and out of the house seamless and quite enjoyable. The boats were great and the yard space was fantastic, both back and front. If you go here you can say hi to the bear we saw :)
Thanks for all your help and communication Andy!
Stayed first week of July 2018- Hot and no a/c
The location of this house is very nice. The back yard and beach/dock was fun for the kids and adults. We also enjoyed making s'mores on the fire pit. Andy was very responsive when called and even allowed us to replace a broken patio umbrella when his broke.
We would not rent this house again due to the lack of a/c and the musty/mildew smells in the lower level of the home. The house was not "clean" and needs many things updated/maintained like the sliding screen door, fan in kitchen. When it rained we actually had water on the floor of the lower level coming in, into the lower level family room and bathroom- we did not have windows or doors open.
The kitchen had most (camp quality) of what you need for your stay but was not clean. It was nice to have a washer and dryer on premise.
THIS COULD BE A VERY NICE PROPERTY WITH THROUGH CLEANING AND UPDATING!! Again Andy was very nice and the location was great with a very nice back yard/beach/dock but we would not stay again due to the lack of a/c and cleanliness/maintenance of house.
As much as we welcome all feedback, I wish you had fed this back early on in your stay so we could have addressed your concerns and tried to make your stay a better one rather than mentioning it three months later.
There was a mix up with the cleaning company on dates but they were extremely apologetic, offered to come back and I believe we refunded that money to you.
Unfortunately, when something like a screen door breaks, we often won’t know until someone lets us know but will always react as best we can, much like the umbrella situation. I believe this is part of the partnership with house rentals and we didn’t find out until after you left.
The house is updated every year; the last of the carpets will be taken out and replaced with vinyl laminate flooring to match the other rooms. A/C has never been advertised and we find the fans work well. However, for some guests A/C is needed.
We are always committed to making this property the best one it can be, but for that to happen we need timely feedback. However, we will certainly take this on board and check that everything has been addressed.
With AC, high end dishes, etc. that you are referencing, guests usually book luxury lake houses that will be 50-100% higher in cost to ours. We enjoy the lake house feel and that’s what we are aiming for rather than an all white, hotel-style property.
If you wish to discuss the property not being up to the standard that you paid for, please email me to discuss further.
Thank you and best wishes,
Excellent location and a beutifull house
everything was great we will be back