3 Bedrooms/3 Baths, King/Queen/2 Twins, 2 futons, Wood Fireplace
Satellite TV/DVD, WIFI Internet Access, Whirlpool tub in master bath
Deck-Gas Grill, Enclosed outside hot tub
Game room with air hockey, pool table and foosball table, and shuffle board
Recreation Room has 2nd kitchen area, 3 seasons room
golf course/ wooded view, Located in the heart of the Galena Territory. Outdoor/Indoor swimming pool, game room, tennis, exercise room, basketball court, Marina/Lake Galena boat rentals, antique shopping, golfing, bicycling, hiking, spa, restaurants, wine tours, trolley tours, and near riverboat casino in Dubuque, IA.. In winter time there is skiing/snowboarding @ Chestnut Mountain Resort.
I just wanted to thank you for a great time. The house was immaculate and comfortable/cozy. The children loved the upstairs bedrooms, and we all had a great time playing in the basement.
Let me start off by saying this vacation lodge was very impressive when me and my family walked in, it looked like you would want a vacation house rental to look in the Galena Territory. However, we had 2 main huge issues with our stay. The first was the metal fireplace frame that the chain curtain and doors were connected too was loose and had broken away from the actual fireplace. With a simple pull it could be removed entirely... this allowed smoke to billow up from the crack between the fireplace frame and the rock and filled the lodge with smoke. At first we thought maybe the chimney was not open but we confirmed it was, also the temp outside was much cooler than that inside so that was not it. But it turns out it was the fireplace face which was just sitting there loose allowing smoke to escape before it went up the chimney. So we couldn't use the fireplace which was one of the main reasons we even rented this property.
Secondly and the most grievous issue with this rental was the bedding on 3 of the 3 beds was dirty. The upstairs queen comforter had a huge water stain 2 feet in diameter on the underside of the blanket which in best case was a spilled drink and worst case a bed wetter....either way not acceptable. The same queen bed had white crusty dried mark on the bed skirt...I don't want to speculate as to what that was but it was completely unacceptable. The second upstairs bedroom which had two twin beds both had dirty blankets and pillows. Finally the master bedroom had 6 stains on the sheets and I had to drive 40 mile round trip to the local Wal-Mart to buy new bedding out of my pocket and new bedding for the queen mattress where me and my wife were sleeping, all this after a long day of driving up there. We then later had to buy a lighter for the fireplace as the one that was provided was out of fluid. There is no fire pit outside in the yard either which was a disappointment since the fireplace didn't work. Because of the dirty beds no one wanted to use the hot tub because they no longer trusted whoever was in charge of keeping stuff clean. I felt so horrible because I was the one that picked this place for our family trip. What a horrible disappointment that could of been way better if they just took more care when cleaning and fixed the fireplace. We will be back to Galena, but we will be staying somewhere else.
Outdoor swimming pool, Lake, antique shopping, golfing, bicycling, hiking, spa, restaurants, near riverboat casino in Dubuque, IA.. In winter time there is skiing, sledding, ice skating, close to Chestnut Mountain Resort.
All holiday seasons are peak rates and a 3 night minimum, except New Year's which has special pricing. Possibility of a 1 night rental in the Off Season. 1st night's rental due upon reserving. Rates subject to change without notice until confirmed. 14 day cancellation notice for a $35.00 charge. 4th night free valid year round.
Possibility of a 1 night rental in the Off Season. 1st night's rental due upon reserving. $35 cancellation fee if you cancel before 14 days prior to arrival. If you cancel within the 14 days, you will forfeit the deposit. Visa, MC, Discover. Check/cash may be acceptable under certain terms. There are no refunds for no shows or inclement weather.