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Holiday Vacation Rentals

Member since: 2009
Call Manager
Speaks: english

Incredible Log Home with Indoor Pool, Racquetball Court and Media Room – views of Lake Charlevoix - Sleeps 20

1 Review
Sleeps20
Bedrooms 7
Bathrooms6
Half Baths1
Property type house
Minimum Stay 3 - 7 nights

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Overview

Northern Michigan House Rental Photos and Description

House, 7 Bedrooms,1 Baths,(Sleeps 20)

Timber Ridge Log Home is a Gold 4 star rated rental ideally suited for a family reunion. Timber Ridge Lodge is a close drive to downtown Boyne City for shopping and many dining choices. Sorry, no weddings or hosted events are allowed. This home is for single family residential use only. One (1) week rentals only during spring, summer and fall. Minimum three (3) nights for a single family residential use are allowed during the winter months.

Suitability:
  • non smoking only
  • pets not allowed
Holiday Vacation Rentals (Property Manager)
Call Manager
Speaks: english

Reviews

1 traveler review

Incredible Log Home with Indoor Pool, Racquetball Court and Media Room – views of Lake Charlevoix - Sleeps 20
average rating of 1.0 based on 1 reviews
northville Michigan
1

Not ready

  • 1 of 5

when we arrived the pool was being filled with two small hoses that took 3 days. Unable to shower during this time. Hot tub unclean ended up with hot tub folliculitis. House was not ready and management response to issues was poor and not assuming responsibility. Poor customer service. Would not recommend to anyone.

  • Submitted: Jun 15, 2015
  • Stayed: May 2015
  • Source: VRBO, from HomeAway
Owner's Response: While the pool was not ready for this group’s use on arrival, the rental guests had been informed prior to arrival that it would be temporarily out of service because of maintenance. Holiday Vacation Rentals offered to pay the cost of using the nearby Avalanche Bay pools and water park for the inconvenience. The offer was declined. Maintenance staff specifically went over how to close the pool fill valves with an “early” arrival member of the group to have full water pressure to the house when rest of the group arrived. The hot tub water was changed and cleaned immediately prior the renters arrival. The water chemical balance in both the pool and hot tub was professionally checked during the guest stay. While instructions for proper use of the hot tub are posted, beyond our control is overcrowding of hot tubs and use by young children that can contribute to potential bacterial infections. We want all of our guests to have enjoyable getaways and try to offer a high level of service to that goal. The renter did not mention in their review that Holiday Vacation Rentals also sent maintenance techs to reset the home theater system after improper use, nor did they mention the 25% refund made for their inconvenience.
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Amenities

Northern Michigan House Accommodation and Amenities

Property Type:
  • house
Floor Area:
  • 10000 sq. ft.
General:
  • Air Conditioning ...
  • Clothes Dryer ...
  • Garage ...
  • Internet ...
  • Linens Provided ...
  • Washing Machine ...
Kitchen:
  • Coffee Maker ...
  • Dishwasher ...
  • Kitchen ...
  • Microwave ...
  • Oven ...
  • Refrigerator ...
  • Stove ...
  • Toaster ...
Bathrooms:
  • 6 Bathrooms
  • 1 Half Bath
Bedrooms:
  • 7 Bedrooms, Sleeps 20
  • - 1 king
    - 1 king
    - 1 king
    - 1 queen
    - 1 queen
    - 1 queen
    - 2 twin/ single
Entertainment:
  • DVD Player ...
  • Game Room ...
  • Pool Table ...
  • Satellite / Cable ...
  • Television ...
Outside:
  • Balcony ...
  • Deck / Patio ...
  • Outdoor Grill ...
Suitability:
  • non smoking only ...
  • pets not allowed ...
Pool / Spa:
  • Heated Pool ...
  • Hot Tub ...
  • Indoor Pool ...
  • Private Pool ...
Notes:
TV in lower level & loft above garage

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