Condo, 2 Bedrooms, 2 Baths, 1 Half Baths, Sleeps 6 (6 adults)
Vacasa of Oregon
- english, french, german, spanish, italian, en
Pool / Spa
No smoking - Smoking is not permitted anywhere on the premises.Smoking is not permitted anywhere on the premises.
Max guests: 6 (sleeps up to 6 adults)
Minimum age of primary renter: 21 - You must be 21 years old or older to book.You must be 21 years old or older to book.
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Don’t believe the listing: Wi-Fi internet is BROKEN, and the dryer is dicey. Otherwise it’s a nic...
I required WiFi internet to finish some work during our 2 night stay. The entire time, it was broken. Many other reviewers said the same thing, but I was hoping vacasa would have fixed it by now, or removed “WiFi” from the list of offered amenities; neither happened.<br />
If you need WiFi do not rent this unit!<br />
The dryer looks new, but the outlet air hose easily gets kinked so none of our clothes got dry until we pulled it 2 feet away from the wall (only discovered the fix on our last day there). <br />
Finally, the door on the first floor badly let’s cold air from outside leak in from the outside so the bottom floor is always freezing. Luckily the 2nd & 3rd floor is where the living room and bedrooms are, so they stayed warm.<br />
Other than those problems, the unit was actually really nicely furnished and clean, and in pretty good condition. <br />
We apologize for the inconveniences you experienced during your time here. The WiFi is under the management of the HOA at Collins Lake, and they are in the process of upgrading the connection. We will reseal the entry door on the ground floor to help alleviate the draft, and the dryer is operating properly. We hope to see you again! Thank you for choosing Vacasa!
Has it all....
Great condo in CLR. I've stayed in many and this one has all the amenities and lacks nothing. Good unit, good owners, well equipped. It's on the quiet end of CLR. No issues.
Property was nice but no WiFi the entire stay
The property was nice, clean, good layout, spacious, etc. However, we never had any WiFi and had multiple calls with the Vacasa representative and local property manager and no one solved the problem. Had a very weak cellular signal so had to limp along with that using a hotspot through the phone cellular to get work done, which will cost us $$ as we burned through our ATT data plan. The Vacasa representative responded to all my communications but could not do anything to help us. The local property manager acted like they were trying to help but never followed up and didn’t solve the problem. In addition the garage code didn’t work and luckily they had a lock box with key so we could manually operate the garage door. But seriously, seems like the housekeeping staff should be checking that everything is working properly and if not report it the manager before the next guest arrives so that it can be fixed.
As far as the location from the mountain, it’s a good location and Government camp has a few restaurants and a general store so it’s easy to go out for a meal and get things you need. The ski areas are just ok - Ski Bowl was not open during the day mid-week (only night skiing) so we went to Timberline which has mostly beginner and intermediate terrain. Given that Timberline (which is higher elevation than Mt Hood Ski Bowl) was right at the snow line, and in fact, was mostly just pouring rain (in mid-January) we opted to ski only 2 days of the 4 days we were there. The amenities included Netflix, Amazon Prime and some TV, but no Sports channels.
All in all the property was good but the lack of internet was really an inconvenience.
We apologize the internet was so frustrating for you. It has always been flaky in this area, but we are pleased to say Collins Lake is in the process of updating it. We apologize we missed a step in using the garage code in the information we send to our guests; this has been rectified. Thank you!
Very comfortable furnishings, had all the expected amenities. Very enjoyable stay.
This condo is very well appointed with nice furniture, the kitchen is well stocked with cookware and utensils and has everything you will need. We booked this unit because other reviews said the beds were “very comfortable” the beds are not 5 star beds and were “ok” but not, “very comfortable” . It is for this reason only we gave this condo 4 stars, if we were rateing the beds only, we would give them 3 stars. Stewart & Andrea - Owners of Hidden Hawaiian Gem Property in Maui