About Casago Reservations
Casago Rocky Point
Pool / Spa
Max guests: 6 (sleeps up to 4 adults)
Minimum age of primary renter: 21
100% refund if canceled at least 60 days before arrival date.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
It smells in here,where's the Television?
First off they are renovating two of the pools. They started jackhammers at 8 am, and quit at dusk! Get to the condo, it immediately smelled of something. Sewer? Mold? Now I go to turn on the big screen t.v. WHAT! NO LIVING ROOM T.V. so much for Saturday football. Anyway the staff is nice.
Thank you for taking a time of your day to leave a review. Its great to hear you enjoyed your vacation, regarding the TV and the smell, i am very sorry to hear you had that bad experience, reviews are a great tool that helps us to improve in our service and as a company, we will work on this ASAP. We would love to have you back and show you improvement.
Great location, inside needs work/remodel.
This condo, located in the Princesca de Penasco resort is in a GREAT location and the resort property as a whole is FANTASTIC. I was a little disappointed in the condition of the inside of this condo. The cleanliness was sub-par and all of the appliances are rusty and in need of replacement. There is rust on the side of the refrigerator and several spots inside. The stovetop has rust on it. The top rack of the dishwasher is so rusty, only about half of the top rack is usable. I took pictures to share here, not realizing I would not be able to.
That said, we would stay here again under the right conditions.
Thank you for taking a time of your day to leave a review about your stay. Its great to hear you had a great time, and you liked the location. Regarding the comments about the condition of the unit, i will pass this comments over to the corresponding department to work on this ASAP. Thank you for sharing this point with us, we would love to have you back and prove how important all of our reviews are to better our service.
Very nice place
Excellent location. Loved the beach and the pools. Beds were very comfortable.
Hi! Jack, Thank you for your honest and good feedback. We are looking forward to your next time visit.
The place was very nice but need to be updated, the toilet was rusty and the flush did not work, the dishwasher was rusty as well. The rest of the accommodations were very nice including every day cleaning crew coming by.
Hi! Barbara, thank you for taking the time of leaving this kind of review. We are very sorry for the disappointment of renting this home did not hold up to your expectations. We appreciate your feedback. Come back to us soon!
Was a great stay overall
Lovely condo, we really enjoyed our stay. Only complaint would be that the electrical outlets did not work in the bedrooms so we had to charge our phones and use the blow dryer in the kitchen. But it wasn't too much of an inconvenience. Everything else was great! Would definitely stay again!
Hi! Mary, This Well-loved De Peñasco C 407 has really the quality that most of the time you will love to stay. We are happy to host you. Come back soon!