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About Casago Reservations
Casago Rocky Point
Pool / Spa
Max guests: 6 (sleeps up to 4 adults)
Minimum age of primary renter: 25
100% refund if canceled at least 60 days before arrival date.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Supplies in the condo unit
The Sonoran Sun is a great resort. We had just stayed at another unit just a few doors down from SE608, which was a little nicer.
I appreciated tat SE608 had blow driers. However we had no dish washing soap at all. We also only had 1 dishwasher pod. There were only 3 ice trays in the freezer and all 3 were the one's that only gave out small cubes, not the regular size cubes. We missed sitting in a lounge chair on the balcony, as there was none. Only regular sitting chairs. The beds were comfortable, along with the other furniture in the unit. GREAT view of the sunset.
Everything was very good except the checkin and checkout process. Both took longer than expected. We were told we could not checkout until 9 am. At checkin we were told the condo was ready and just waiting to be checked by a supervisor and it should only be about 30 minutes. Three hours later we were given the keys (admittedly, at the contracted checkin time). If we had known it was going to be three hours we would have been glad to hit the pool until 4pm. Over the three hours we interacted with revolving desk agents, none of which seemed to have interest or knowledge. The condo was very good, and all the other employees we interacted with were great, including at the spa, pool, restaurant, bar and mini mart. The only complaint about the condo was the lack of clothes hangers. There was a total of two hangers in the two bedroom condo, for four adults. Last issue, it took five days for the security deposit to be refunded.
Hi! Arizona, This beautiful Sonoran Sun SE 608 property has so much to offer and we are sad to know that issues you mentioned are already changing for the progress of improvement. Our apologies it wasn't holding your expectations. Thank you for your recent stay!
Im being coming for 5 years the best
Hi! Brenda, we love to have you again. Thank you so much for your great review. Visit us again!
Our Rocky Point Stay
Place was comfortable & clean. No complaints! We had the best trip!
Hi! Ashley, thank you so much for giving us a good review. Come back to us again.