3 Bedrooms, 3 Bathrooms, Game Room with Pool Table, Sleeps 6
Check-in: 3:30 PM
Check-out: 11:30 AM
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Owner was unreachable and no management of property
Our first day we immediately noticed a gas smell from the basement so after 3 hours of trying to reach the owner we called 911 because it was getting dark and we didn't know if we were going to have to leave the house due to this. The Fire Chief and 911 dispatcher tried repeatedly to reach the owner and still he wasn't responding to messages. They then turned off the gas due to not knowing if it was going to be safe. They (Fire dept) spent about 3 hours or so at the house trying to call and decide what to do. After that my daughter was unable to sleep in the downstairs bedroom due to the smell still lingering so we wound up only using 2 bedrooms and 2 bathrooms the whole trip rather than each of us having our own bedroom. On a positive note the cabin is nice just too far out. There also was a pair of men's cargo shorts left on the dresser in the basement not sure if this area was cleaned due to that being there. Very difficult road and driveway. 2019 explorer struggled going up the last part of the driveway. I feel we were really put out since this took up our whole first afternoon/evening all the way until 9pm or so due to no communication with owner and also because we weren't able to use all 3 bedrooms 3 bathrooms. Note to owner: if you are going to rent cabins please have a name and phone number listed so that people can call them in case of emergency. thank you
Normally, I have my cell phone close to me 24 hours a day. However, when this renter called about an alleged gas leak, I was on a cruise ship and temporarily without telephone service. Until then, the sole means of communication between me and the complaining renter had been by email, and there had been no problems with that. She could have emailed me through VRBO or directly to my personal email address, which she had. I had instant email access on the ship all of the time. However, she never bothered to email me before calling 911. If she had, I could have emailed my housekeeping staff and had someone over within minutes to fix the problem. There was no gas leak. I talked to both the fire chief whose unit responded to the 911 call and the propane company I paid to go out and check the fireplace later. The pilot light in the gas log fireplace had simply gone out and emitted a faint odor of gas when it did. There was no danger, because the system shuts down the gas when the pilot goes off. The pilot went off because the complaining renters moved the logs in the fireplace and blocked the pilot, shutting it off. This is in spite of the instructions I ask all renters to read regarding the fireplace which state, "Do not rearrange or move the logs—it can damage the burner and is a safety hazard." This was a problem created by the complaining renters, which could have been easily and quickly fixed by my staff, if she had emailed me. The renter suggests that I provide an alternate name and phone number in case I am not reachable. As this renter was fully aware, I have an alternate name and phone number for a secondary contact in the packet I sent her.
Great for teens!!
We had a great weekend getaway celebrating our son's 18th birthday with some friends!! The cabin's pool table, air hockey table, and hot tub were big hits! The layout-with the lower level and loft area were perfect to spread out! Hikes and waterfalls nearby were great as were the views from the cabins deck and balcony! Would definitely recommend!!
The cabin was very nice. The view from the Top bedroom was relaxing. We had a nice family Vacay😊�
The property had everything we needed except the pillows were old and stinky. The towels had a funny smell so I had to wash them again. The mattresses on the beds hurt our backs but besides that...... The cabin was great.
I rented this cabin as a birthday retreat for my fiance to celebrate her birthday, we had a fantastic time and everything was better than expected and am definitely looking forward to being able to do this again in the next year or two!
Great cabin, clean. Beautiful view.
We booked this to do a white water rafting trip on the Ocoee. The cabin was exactly like described, we had 3 couplse and the place was perfect, all the amenities that you would want, Jacuzzi, pool table, air hockey, foosball. Very close to the rafting place as well. I would highly recommend.
The area around River Ridge cabin is an outdoor paradise, with waterfalls, world-class hiking and mountain biking trails, Olympic whitewater rafting, boating, fishing, swimming, and many more activities. Nearby Blue Ridge is the antiques shopping capital of Georgia.