Upon arrival, the home didn't look well maintained. There were dings in the garage; deck had missing & rotting boards, in fact, we walked the whole deck finding none of it felt very safe; grill was not very clean upon quick inspection. ~Now very worried what we would find inside, opened door, and were pleasantly surprised to see what the photos portrayed, or so we thought. Looked nice until we discovered that the house was not very clean. We found the stove top to be caked on grease on top of grease that would take deep cleaning to remove; old food dripped down front of oven door; teapot covered with caked on grease & rust; refrigerator & freezer with spilled, caked on liquid & food; & kid drawings hung on the side of the fridge. The bathrooms had a toilet bowl really dirty & stained; bases of toilets stained with urine, hairs and old toilet paper; drawer with a dental pick(not sure if used or not), dirty shower mat, mold in one of the showers; & a cupboard with a pile of random clothes that looked like underwear & bras. The floors were not clean & actually found toenail clippings in the upstairs master bedroom. There were stains on the pillowcase of the upstairs bedroom, too. DISGUSTING & UNACCEPTABLE!! We couldn't imagine this place had been cleaned & definitely not professionally. ~Attempted to call the contact/owner Ryan T. to find our cell phones had NO SERVICE. Beware because this is not disclosed to you when you read the overview of the home; only after you book and only 1 week before arrival, which is after no cancellation allowed. Ryan T. is supposed to contact you a week prior to your arrival with your key access code, etc., which he did not, I had to reach out to him once it became the day before our arrival. We called Ryan for help about his dirty house saying we were going into town to eat dinner and PLEASE CALL US but he NEVER called us back. At that point, we booked a hotel room because we were not going to sleep in a dirty house. I checked my email to find Ryan had emailed us over 2 hours later than my call to him to say he didn't want to DISTURB us by calling & was shocked the house was dirty because it was cleaned the day before but would contact us in AM to fix. So Ryan thought it was fine to have us sleep in his dirty house & beds & REFUSES to give us our $300 back for that night because HE wasn't given the opportunity to make right.The house should have been clean! don't expect EVOLVE to, either. Plus $400 hotel