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P1807 - Palm Desert Resort CC - Cozy Unit & Play Golf-Tennis

Sleeps2
Bedrooms 1
Bathrooms1
Property type house
Minimum Stay 2 - 4 nights

Overview

About the property

1 Bedroom, 1 Bath, Sleeps 2

BEDS: Master - King

Tradition Model - 1 Bedroom, 1 bath, approximately 821 square feet. Your private patio is just steps away from a sparkling pool and spa! This nice light and bright condo offers high ceilings, comfortable furnishings, well equipped kitchen and FREE long distance with wi-fi internet access. There are TVs in the living room and bedroom. Easy walking distance to the clubhouse. P.D. Regist #26896

ABOUT THE COMMUNITY: Palm Desert Resort is a gated golf community. Each condominium is single story, with nobody above or below. All properties have a patio with frontage onto the golf course or a spacious greenbelt. All facilities are public, including a par 72 golf course, driving range, clubhouse with dining and lounge and a full service tennis program.

More Details

Property Manager
Fairway Vacation Rentals
Member since: 2008
Speaks: english
Manager indicates their response time is:
Within a day
Calendar last updated:
August 18, 2017

Guestbook comments from the manager

Clean and comfortable. The kitchen is well equipt we enjoy cooking. The barbque worked fine. Nice older gated community, great for walking, well taken care of. Nice people.
Mar 2012
  • 1 of 1

Amenities

Palm Desert House Accommodation and Amenities

Property Type:
  • house
General:
  • Air Conditioning
  • Clothes Dryer
  • Parking
  • Washing Machine
Kitchen:
  • Dishwasher
Bathrooms:
  • 1 Bathroom
Bedrooms:
  • 1 Bedroom, Sleeps 2
  • Bedroom # 1 (King)
Entertainment:
  • Television
Outside:
  • Golf
  • Outdoor Grill
  • Tennis
Pool / Spa:
  • Hot Tub
Sports & Adventure Activities:
  • golf
  • tennis

Reviews

2/5 -
(1 traveler reviews)

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P1807 - Palm Desert Resort CC - Cozy Unit & Play Golf-Tennis
average rating of 2.0 based on 2 reviews
2

Blood Stains and Hair in the Bed

  • 2 of 5

Up until we arrived the experience was great. We arrived at the condo around 11pm and the first thing we did was check the bed before laying it. We took the comforter off the bed and immediately saw hairs all over the second blanket and sheets. That led us to remove the sheets and find more hair on the mattress cover so naturally we checked the pillows too and found a large blood stain on one of the pillows we were supposed to sleep on. Thankfully there were extra pillows and sheets in the closet so we remade the bed. As our time went on we found dead and living bugs all around the house too. It was a nice place in a great location but the main problem was that we reached out to the only person we had been in contact with throughout the whole process and have still not received any response back. We contacted our representative and provided pictures after the stay but have not been able to reach anyone.

  • Submitted: May 5, 2017
  • Stayed: Apr 2017
  • Source: HomeAway
Owner's Response: Adam, First of all, our apologies for your situation. It was very unfortunate, to say the very least. We have been in business for over 20 years and we cannot recall a similar incident. We take our feedback VERY seriously and do our best to make things right as soon as possible after hearing of any issues from our guests, as they come first to us ALWAYS. It appears that our pre-arrival procedures were to your liking, as well as the unit itself and its location. EXCELLENT! As for the blankets and the pillow, we do ask all of our guests to notify us immediately of any issue by calling us 24/7 so that we may be aware of it, in order to jump into action immediately to resolve the problem. Not being informed of this issue until 3 days after departure leaves us without recourse, as I am sure you understand. Luckily, noticing our stocking all of our units with extra pillows, linens, etc., it appeared that you decided to "self-resolve", which is great as well, but we never expect our guests to do so. (NOTE: Your stay was during “Coachella 2”. We were open on Saturday and monitored our 24 response line very closely.) As soon as you notified us of the situation, we reached out to you to apologize and sent you a gift card as a further gesture. We wish you many future travels and hope you come to visit us again.
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Notes

  • Rates shown above do not include taxes and fees

    Cleaning Fee 150: $150 $79 $85
    Charge basis: STAY

    Property Protection Plan: $150 $79 $85
    Charge basis: STAY

    Reservation Fee: $150 $79 $85
    Charge basis: STAY