Reflections - Pool Table, Ping Pong Table, WiFi, and Hot Tub.

The place is a great size to accommodate my whole family and the yard was also the perfect size. However, we were told we had to wait till the 4pm check in time when we picked up the key because the property wasn’t ready. We arrived 15mins after check in time to find the place completely disgusting. Slept in beds, urine in toilet, dirty towels, dirty kitchen, etc. After a call, they sent the cleaning crew immediately but it left a very bad taste and delayed the start of our vacation. The owners came by the next day to clean not knowing we were already there. There was a miscommunication somehow between the property manager and owner that I’m not quite sure of, since we booked the extra night to our stay when the property managers extended the offer 2 1/2 months before our stay. Even after being cleaned, it wasn’t very relaxing with the heavily stained furniture/carpet. Downstairs shower wasn’t useable as it only trickled water and couldn’t regulate temp. Upstairs shower handle was broken. Missing pool balls, broken ping pong balls and uneven table when the pool/ping pong table is advertised as an amenity. Slider lock broken with a piece of wood used as security. Front half of downstairs power kept tripping and we would have to go out to the breaker box every morning to switch it back on. Gas key missing for downstairs fireplace and when burning wood in it, you could not be in the upstairs master bedroom with the overwhelming burnt marshmallow smell. I’m assuming it has never been cleaned. I think this property has some great potential. It’s a great size, great lot, great location, but it needs a new property manager and lots and lots of upkeep/repairs. My family and I made the best of it and still had a great time with even making a game of it with “Name that Stain”, lol! I just want to let others know exactly what you’re getting into so you can make the right decision for your family as we were mislead a bit with the reviews we had read.