Luxury duplex condo, beach front terrace, seven pools and jacuzzis, air conditioning, cable with flat LCD TVs in each bedroom and family room, tennis court, mini golf, seven children playground, walk to beach, basketball, gated 24 hour security, water slide, fitness room, quiet atmosphere beautiful surroundings.
I had been in contact with the owner for months before checking into the unit. She was nice enough to change our original dates because my husband's job needed him during the original week we booked. When we arrived to the condo and first walked in everything appeared to be nice. However, shortly after a couple of hours things started to unvail. 1)The living room air conditioner unit leaked and flooded the both the living and dining room area. The temporary floor in the kitchen (that was carpet) was really dangerous and aweful and we kept tripping over it. My 77 year old father trip and hit his head into the wall. 2)The kitchen cabinets weren't clean and there wasn't a full set of dishes/glassware for everyone to eat/drink from during meals. 3)There were small bugs on the kitchen counter top that appeared while trying to prepare food. 4)The hallway bathroom's fan cover was filthy! The tub did not drain properly. Even after the maintenance guy showed up to fix it, the tub was still clogged. The tub needed to be rodded out and he didn't do it. 5)The ceiling fan in bedroom #1 didn't work. 6) The air conditioner in bedroom #2 didn't work. Also, there were exposed wires along the wall in that bedroom. (This could cause a fire) 7) In the master bedroom my husband and I didn't have access to the closet because the cleaning lady kept her personal belonging in that space. So, we had no where to hang our clothes and basically lived out of our suitcases, which were on the floor. 8) The upstairs TV cable box didn't work. 9) The screens on the sliding glass doors were torn up. 10) The outdoor furniture was torn up and destroyed from top to bottom, so we couldn't sit on it. The pillows were very soiled. 11) The condo wasn't clean in many areas. 12) There were no face towels or hand towels so we went to Cosco and bought them. The Aquatika Resort was well kept but it's located in the hood and next door to the police station. So we didn't feel comfortable going to the beach access. We pretty much just ate breakfast and slept there for 5 days. We ended buying day passes at another resort down the road. When I contacted the owner she did try to address some of the issues but I was so disappointed I decided to move our family to another resort for the last 3 days. I requested a refund from the owner because the unit simply wasn't in any condition to rent!!!! She only refunded us $200.
My wife and I and four friends stayed in this condo for four nights. The accommodations were just what we had hoped for. The condo was clean, spacious, well-stocked with necessary provisions. We loved the open-air deck upstairs, the pool, and the hot tub. The grounds are lovely, and the staff courteous and helpful. Would definitely come back!
We planned a family vacation at aqutika , there was 20 of us and we rented 3 units. This particular unit was the best of the 3. condo was clean, and very comfortable, had everything we could ask for. Beds were comfortable, A/C worked great. appliances were up to date. there might be 3 things that could have made this stay better, if there was A/C in the upstairs area , that is where the large T.V is for everyone to watch together. also a larger grill would have been nice. and a table and chairs on the terrace to eat at. If we would have had those 3 things it would have been perfect.
We also tried a couple of the recommendations that Doris had given to us for places to eat and we were not disappointed.
I was also told That our contact would meet us at the airport, I got a call from her and instructions on how to get to the place, but we were not met as we were told.
All in all we had a great week and enjoyed our condo.
I am a retired flight attendant for a major airline and use H.A./VRBO often. This is the 1st time I have been disappointed in a rental. This rental was not as advertised. Kitchen: Ice Maker did NOT work and there were no ice trays. Cookware was old-only 1 frying pan so warped impossible to use/no cookie sheets. Dirty old sponge in sink. Dishtowels stained and gross. Hardly any condiments so be prepared to BUY EVERYTHING. Coffee filters not for the existing coffee pot. Bathrooms: 1/4 roll of toilet paper in the main bathroom only (we were told we had to buy our own) & NOTHING in the 3rd. The 3rd had no towels or handsoap. There was no TV in the family room.Online claims "Clean linens and towels will be provided upon your arrival. Guests welcome to use the in-unit laundry room to freshen any linens (detergent will be provide)." There was NO detergent provided. While our towels were clean, they were in deplorable condition, The bath towels were old, frayed, and falling apart at the seams.There were no beach/pool towels. Online claims "The Terrace with outdoor seating has a huge patio with dining table and stools, sofa and chaise lounges." The terrace had one -- covered with a disgusting tarp and falling apart-- sofa (?) no tables and I don't know where the chairs were. It also claims "beach front" The beach is 4 blocks away. Bedrooms: beds ok BUT Pillows in the bedrooms were disgusting. If you took off the pillow case you had an old flat pillow with spit and drool stains and yellowed from age. The bathroom in the master bedroom had a fan that was so loud it sounded like an airplane engine. There was NO hot water in this bathroom, forcing all 7 of us to shower in the main bathroom.There were NO blankets on the beds, only old bedspreads.There was no bedding for our 7th person and NO where for him to sleep other than the HOT loft. The loft area had a couch sofa BUT NO AIR CONDITIONING. The couch in the living room had a huge rip in it and was patched up with duc tape. The main lamp in the living room was w/o a bulb. The advertisement failed to mention that the waterslides are only open on the weekend, that the beach is filthy dirty and that the resort LOCKS with a padlock the gate at dark. Half my family got stuck outside the gates and had to walk through the barrio area to get back to the complex. Dangerous. We stayed only 3 of our 6 night rental (it was difficult to move over the holidays) and now having trouble getting a refund for unused nights.
We very much enjoyed our stay in Loiza! The condo was perfect for us! We were six adults and one child. The place was safe, clean, and spacious and we especially appreciated that the kitchen was well stocked with pots, pans, knives, and nice appliances since we cooked in most of our meals. The bedrooms were comfortable and we enjoyed the views of the ocean and mountains from our rooftop terrace! The grounds were lovely as was the beech. We loved all the pools which were VERY clean and the beach was nearly desserted each day. My four year old loved the added bonus of the playgrounds.
Outside the condo grounds was a little rough but we never felt unsafe-- but we were only in our car outside of the complex. Our biggest challenge was finding a grocery store nearby. Our various smart phone maps were virtually useless in finding even a basic grocery store. After many attempts we finally found Ralph's (a really nice grocery store not far from Loiza in Rio Grande) and a KMart, Walmart, and Sam's Club. There are only a few roadside food kiosks and restaurants in and around Loiza so finding groceries was imperative! It would be helpful if the owner provided a binder with information on where groceries stores are (with specific driving directions) and also where to get fresh seafood (which we never found). Otherwise, if we were to come back to PR we would happily stay here again!
Property had everything we needed. If they added AC to the loft this place would be perfect.
Excursion Ideas: Take a water taxi from Old San Juan to Bacardi Rum Factory tour.Enjoy an evening of fine dining at Fortaleza Street in Old San Juan only (30 minutes away ),Visit the beautiful beach at Luquillo.( 20 minutes away), Isla Verde Casinos, Take the bio luminescent bay boat or kayak tour in Fajardo (30 minutes way) Take the ferry to the outer island of Vieques and Culebra (30 minutes away), Golfing at the Berwing Country Club (5 minutes away), Hike the trails of El Yunque rain forest (15 minutes away), Shopping or a movie at the Belz Factory Outlet Mall (10 minutes away), sample the the unique food offerings at the kiosks located in Pinones, along scenic Route 187.