Owner's Response: As advertised online there is a television and no cable. We do provide a dvd player with a great selection of movies and both the ability to stream anything through wifi or hardwire directly for those who do not use wifi. Personally we do not rely on clock radios to wake us, as power surges or outages can occur. The window on the entrance door is a private space as well a tree blocks this area. You reported hearing what you thought was a mouse on the final night of your stay. We do take it seriously, as it is imperative to us as hosts to maintain the highest levels of hospitality and cleanliness, that which we expect for ourselves as vrbo users. Upon inspection of the suite there were no signs of mice, such as droppings, nesting material. The next guests stayed with us without incidents and no mice to date. Finally, we do try our best to provide a contemporary and comfortable vacation suite in a lovely setting for our guests. We did offer a free night stay on a future booking out of gesture of kindness. A free stay on your next stay is different that a refund. After reviewing your booking it was noted by us that you did receive a free night stay with your original booking already and this was brought to your attention. We also provided you with fifty-dollar monetary act of good nature. We thought this matter was settled and thus were very surprised to find this disappointing and impartial review of our suite. We understand that you perhaps let in or heard something on the morning your were leaving early to avoid highway construction. I recall the conversation we had that you would need to leave at the wee hours of the a.m. We tried to accommodate your interests and take the time with you at check in provide you with brochures and information to make your trip a wonderful one. We also welcomed your trip with a fruit and herb platter for your enjoyment. We know that if our future guests take the time to read all of the unsolicited reviews we will do our best to make your stay in the Okanagan a wonderful one.