About the property
- House3400 sqft
- Half Baths1
- Minimum Stay3 nights
House, 5 Bedrooms + Loft + Den, 3.5 Baths, (Sleeps 10-15))
This home has it ALL! 5 bedrooms/3.5 baths with the master kingsize bedroom and bathroom suite downstairs, 4 bedrooms (2 queens/1 double/2 twin) and 2 baths upstairs with a huge loft area (great for entertaining) also. The Loft is 20' X 12' and big enough for all your guests to play cards, watch movies, or play video games. There is a 60' flat screen TV in the loft for your entertainment also! Downstairs, the kitchen is bright and spacious with maple cabinetry and black appliances, with a spacious family room, and an inside laundry room.
Enjoy your very own oasis out back! Enjoy the pool which is 34' long, 7' deep with a waterfall and separate 4' deep, 10 person heated jacuzzi! You can also enjoy our beautiful sunsets by the firepit where smore's are always a hit! You also have within walking distance the Surprise Spring Training Facility (approx. 1/4 mile), public library, aquatic center, fishing pond, golf courses, tennis/racquetball courts, dog park, and not far is the World Wildlife Zoo (approx. 2 miles), the Peoria sports complex Baseball facilities (approx. 5 miles), and the Cardinals Stadium (University of Phoenix Stadium) for Football (appox. 10 miles).
This is a great vacation home for events such as: MLB Spring Training, NASCAR, NBA, NFL, tennis and golfing events. Please contact us for more information.
Keywords: oasis, resort, spacious, comfortable, luxurious, beautiful, warm, fun
- Response rate:
- Response time:
- within a few hours
- Calendar last updated:
- Apr 11, 2018
About Carolyn Goodson
I hope you enjoy your experience in Surprise and that my vacation home can complete your vacation experience. God bless your stay here in Surprise!!!
Carolyn Goodson purchased this House in 2005
Why Carolyn Goodson chose Sierra Verde
By always viewing the glass half full, and with the Lord's help, I have been able to convert my home into a vacation rental not only to enable me to hold onto my home in this economy but to also provide a fantastic home for people from all over the world to come and visit the beautiful state of Arizona which I love....Enjoy!!!
What makes this House unique
The layout of my home screams 'fun' with the basketball court out front, the fantastic pool and waterfall to sooth your day but especially my favorite, the amazing jacuzzi to relax your muscles and give you the best night's rest you've ever had. Don't forget the smore's by the fire pit after eating a delicious BBQ dinner while all along spending that quality time away from the hectic schedule of our daily lives, to enjoy friends and family.....the most important things in life next to God Himself!!!
Pool / Spa
Local Services & Businesses
Sports & Adventure Activities
Not a good experience
READ ALL THE REVIEWS. I booked this house in order to have a heated pool (which is an additional cost even though it is advertised as a house with a heated pool). I paid the extra charge for a specific heat for the pool and it was never heated. Pool man was there three times and although the owner accused us of causing the problem, the pool is not heated a comfortable heat but we were charged anyway. Upon arrival at the house on Christmas day the upstairs smoke alarm was beeping. We replaced the battery. There was only enough spoons and forks for 6-8 people so we had to eat Christmas dinner in shifts. We started a list of problems with the house(see other reviews about the broken bed upstairs which is still broken) and when the property manager came and we started to go over the list she responded "we already know about that" but then upon check out we were told we would not be getting our damage deposit back due to the items "already known". We were accused of damaging walls and breaking a screen. My husband pointed the broken screen out to the property manager. If you make the mistake of renting this house take pictures of EVERYTHING that is wrong with this house and have the property manager walk through the list with you within the first 24 hours and sign off on the list. Be prepared to be accused of the poor condition of this house. I would not give this owner 1 star but the website does not allow NO STARS.
First and foremost, THIS GROUP will not be allowed to return to my property!!!
The pool was heated to 87 degrees upon arrival, Christmas day as the tenants were happy upon arrival. The day after Christmas the tenants did not follow the instructions and used the jaccuzzi while the pool was heating. This shuts down the pool heating with signs posted as to what the rules are. The pool guy and property manager witnessed them admitting to this mistake. We bent over backwards to give them more than 3 days of pool heating, with the pool guy there 3 different times and yet they stated it was never heated warm enough. They were caught lying also about the pool heat as the pool guy tested the water before anyone was awake and it was warm yet they stated if wasn't, not knowing he was there very early while they slept.
The battery problem was never reported. I thanked them for replacing the battery and offered to reimburse them for the costs of the battery but NO REPLY from them. Secondly, the request for more spoons and forks, paper supplies, and replacement of 1 light bulb that was burnt out, was corrected within 2 hours of her request. She doesn't mention the resolution at all above.
This group seemed to never be happy with anything when in fact, we took every complaint, issue, and even the pool heating very seriously. They received much more than 3 days of pool heating, and still expected ALL of their pool heating money back when in fact, my gas bill be will far exceed what they paid due to trying to make them happy when they were the ones that triggered the pool heat to stop in the first place.
The BED upstairs is NOT the same bed so this compliant is FALSE. The bed is NOT broken and she is receiving her full damage deposit back ONLY because she was smart enough to purchase damage protection insurance. A claim has been submitted to cover the screen damage, damage to the walls in many rooms, and burns to the curtains upstairs along with a red stain to the carpets upstairs.
This group also left the property with food on the walls and food stains on the couches as if this is a Super 8 or Motel 6. I suggested that they stay at one of these spots next time as that is more their style VS a vacation rental home. They had NO respect for the property and her complaints that were made and fulfilled made no difference in that she is a complainer and I believe her goal was to get all her pool heat money back by her complaints and violations w/ jacuzzi usage.
My USTA teammates and I stayed here for a national championship in Surprise. Beautiful, well-kept home with an amazing backyard pool/spa.
If we find ourselves in the area again for tennis, we would love to stay here.
Had a few minor issues upon arrival, and the owners were very quick to respond and resolve immediately to make our stay as comfortable as possible.
House was very nice!
This house was perfect for my family! The kids loved the pool and there was plenty of space for all of us!
There was nice restaurants around surprise. I would choose this house every time I am in the Phoenix area.
Not a great stay!
The house was spacious but there were issues. Dishwasher broken, water in refrig door didn't work. Things that were suppose to be included were not. However there were issues with the owner on damage that they say we did. Bed frame broken, which when I looked at it had not been put together correctly, we were told it was our fault due to children jumping on the bed which did not happen. Also charged for 2 tiles falling off of the pool side. This should be upkeep for owner,not damage incurred by tenant as if they were in good shape it would take a hammer and chisel to knock them off. If you rent this property make sure that you check EVERYTHING within 24 hrs as you will be charged for it. I also did not appreciate the comment about my families demeanor. Will not stay there again.
As an owner of this business for over 10 years, I will reply to this review to make things clear. Yes, dishwasher was replaced asap but spring training is back to back so had to wait until a 2 day break in arrivals. Ice and water bottles are provided to every guest until we determine the refrigerator fix asap. I take responsibility for these 2 issues, with the dishwasher resolved shortly after their departure.
The policy documented in the contract, and signed in agreement by each group, is to report via email, text or a phone call any and ALL damage within 24 hours of arrival. This is the tenants responsibility and it WORKS.
As far as damage, the group arrived on a Sunday. Reported NO damage Sunday and then Tuesday reports that the bed is damaged. Upon inspection, there was drywall dust on the floor where the wall was damaged suggested that the younger ones were jumping on the bed. The frame was split and fully damaged and non-repairable. Photos were taken of all angles. Previous tenants had stayed there the last 2 months and the bed was in perfect Working condition as no reports of any issues until this group arrives.
Tiles knocked offwere not reported to owner when the incident occurred and MOST importantly, tiles were never recovered.
Bottom line is that honesty, respect, and taking ownership is a must. This is not a Motel 6 and this group needed to be in a Motel 6. Charged as little as I could for repairs and a new metal bed frame, and lost money as the black wooden bed frame was not something I wanted to lose.
This group will never be allowed back. We are in agreement of this.
All I can say is that we pride ourselves in the business we run and there at times that unexpected issues arise that we apologize for. The new dishwasher is amazing and the ice/water dispenser will be resolved. The damage, well, you can make your own decision based on the reviews.
Relaxing, great pool, good for families
Overall, it was an excellent place to stay. The house itself is big with lots of living space and was great for our two families (four adults and seven kids), as well as for getting together with other family for the holidays. The owner, Carolyn, and the property manager were both very accommodating. There was an issue with the pool heating, but they both quickly took care of it for us, and we were enjoying the nice warm pool in no time.
Very few negatives to speak of-- mainly just minor things like inside door locks not working. However, Carolyn was very interested to get a list of all these things that need fixed, so hopefully she will address them.
The house is also in a good location. There is a very nice park about two blocks away, which was definitely a plus for us and our kids. The neighborhood is quiet. There is a big grocery store nearby, as well as Dunkin' Donuts, movie theaters, restaurants, etc.
I would definitely stay here again.
Within walking distance to the Surprise MLB Royals/Rangers Spring Training Facility, Public Library, dog park, tennis and racquet complex, fishing pond, and movie theatres. Close by are many fine dining restaurants and other attractions along with a bowling alley and movie theatres.
Additional information about rental rates
Cleaning Fee is $200 for < 10 guests and $250 for 10 or more guests. Spa heating is included with pool heat additional based on temperature desired. Home sleeps 10 in beds with up to 5 air mattresses available also, to sleep a maximum of 15 guests.