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Cher Ralston

Member since: 2009
Call Manager
Speaks: english, spanish

Caribbean Beach Front Villa (3BD/3B) private pool/jacuzzi/staff/chef

6 Reviews
Bedrooms 3
Property type villa
Minimum Stay nights


Gonzalo Guerrero Villa Rental Photos and Description

3 Bedroom/3 Full Bath, Sleeps 6+ 2 additional guests

Vacation begins as you enter the foyer of Casa Tortuga; the beautiful Caribbean Sea announces it’s presence thru the glass windows and doors of the living area. Enjoy the fresh, free flowing 2 story open concept with its tropical flair of spacious living/terrace areas. Both master suites on the 2nd level have large in suite bathrooms with sunken bathtubs along with separate private balconies to relax and embrace your Caribbean paradise. Inspired by the many Sea Turtles whose homing instincts return them to Playa del Secreto to burrow into the white sand and lay their eggs. Witness the nesting process and hatching, as the baby sea turtles return to the sea. Services and amenities include private house staff, concierge, security, wireless internet; massage and babysitting available. The kitchen is complete for your own cooking needs. However, to truly enjoy your vacation; request the services of our on site Chef. All you need is a Bathing Suit. Enjoy Resort amenities without the Resort

  • Long-term Renters Welcome
  • children welcome
  • pets considered
  • suitable for elderly or infirm
  • wheelchair accessible
Cher Ralston (Property Manager)
Member since: 2009
Call Manager
Speaks: english, spanish


based on 6 traveler reviews

Caribbean Beach Front Villa (3BD/3B) private pool/jacuzzi/staff/chef
average rating of 5.0 based on 6 reviews

Villa Tortuga, more than we ever imagined!

  • 5 of 5

From the moment we arrived we were in awe at how the pictures on the website did not do the villa justice! The location was perfect, the layout was spacious and comfortable. It was clean and very well maintained and having the cleaning staff come in each day – and actually cleaned, not just tidy up – was a fabulous touch. We were not messy guests, just tracked in a lot of sand no matter how hard we tried not to! We did not get a chance to meet the owner but Mauricio, the Villa Manager, is a sweetheart.

The security guard in the Palapa was very helpful and understood English enough to have our transportation needs met as we did not rent a vehicle. A roundtrip taxi to Puerto Morales or Playa del Carmen ran about $50 USD on the average - more or less depending on the number of passengers.

We had dinner reservations at Alux (Aloosh) in Playa one evening. It was wonderful and would definitely return again. A ‘must see’ establishment if you have never been there. We also purchased the four-day meal plan in the Palapa. The food and service were superb! Rafael the chef and Russell the waiter took very good care of us!

The only concern throughout the whole experience of planning, booking and arriving for this trip was early on, trying to contact to get some questions answered. Once Mauricio got involved, it was never an issue!

As for Hacienda del Secreto overall – we are already planning to book again next year, if they will have us!

  • Submitted: Apr 1, 2015
  • Stayed: Mar 2015
  • Source: HomeAway
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Casa Tortuga is the perfect getaway

  • 5 of 5

We recently stayed at Casa Tortuga as we do just about every year for the last 10 years. It is a perfect family retreat that is centrally located for everything in the Riviera Maya. The home is always well maintained and stocked. The beach is secure and very private, yet you are close enough to shopping, restaurants, and all the golf and eco resort excursions you will be able to fit in your vacation time. I highly recommend Casa Tortuga to anyone.

  • Submitted: Feb 26, 2014
  • Stayed: Feb 2014
  • Source: HomeAway
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Dallas, Texas

I highly recommend Casa Sarita

  • 5 of 5

I have had the pleasure of staying at Casa Sarita on many occasions, and the accommodations, staff, location, and service have always far exceeded my expectations. The villa is absolutely gorgeous, inside and out, and lounging in the infinity pool looking out over the beach and crystal clear Caribbean water is an experience beyond words. I have always felt safe there and have appreciated all the “inside scoop” regarding dining, activities, etc. from Doy, who has owned and managed the property for many years, If you’re looking for a little slice of heaven, I recommend Casa Sarita – you will not be disappointed. Cathy Anderson

  • Submitted: Dec 7, 2011
  • Stayed: Sep 2011
  • Source: HomeAway
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Bellingham, WA USA

Warm ocean breezes, white sandy beaches, Paradise!

  • 5 of 5

I have spent several years staying with friends in Casa Tortuga! What a wonderful place. The Casa is very comfortable with 3 suites featuring king size beds. The kitchen accomodates cooking for a large group with seating for I believe either 8 or 10 at the dining room table. The pool and hot tub are maintained daily as well as the house. They even rake the seaweed off the beach in front of the Casa! This home is located only minutes from Pueroto Morelos where there the snorkeling or fishing tours are great. Private setting in a gated community, yet close to Cancun or Playa del Carmen if you want to shop or enjoy the night life. It is indeed a little piece of Paradise.

  • Submitted: Apr 22, 2011
  • Stayed: Mar 2011
  • Source: HomeAway
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Gatineau, Canada

Great vacation at casa Tortuga

  • 5 of 5

Hi Cher, sorry for not letting you know how our trip went at your villa...

We had a great time and was amazed how beautiful the villa and the grounds are kept!  We felt priviledge to have the "nicest" villa around!

The pictures are amazing and the weather was good (well for 4 days).  All and all, the service and condition of the villa was above our expectations, the massage was a nice addition!

It's our first experience renting villa and let me tell you this won't be our last!  The treatment we had from your staff was excellent, when we had problems or request, they were quick to respond and enjoyed their presence.

I hope we were "good guests" and plan to go back.  Our kids were jealous and want to go!!!

My friends have been inquiring about the location and the experience, so I will pass along the website and your contact information as I'm sure you might have more guest coming from Quebec!!

I appreciated your quick responses to emails and our discussion on the phone was the selling point.  I hope to do business again soon!

Take care!

  • Submitted: Feb 9, 2011
  • Stayed: Jan 2011
  • Source: HomeAway
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Kelowna, BC Canada


  • 5 of 5

I just wanted to take a moment to let you know how much we thoroughly enjoyed our stay at Villa Tortuga! Everything was absolutely wonderful, which I have to admit was such a relief. It is typically out of my "comfort zone" to book something like this through the internet. So to be so utterly impressed by everything was amazing.

However, once I started communicating via email with "Cher", my mind was quickly put at ease, She quickly put my mind at ease from the first email. Answering all my questions, providing me with information, and all in a timely professional manner. Again THANK YOU!

Then getting to the Villa. Mauricio was fabulous! We arrived a bit earlier than we had thought, but he was completely understanding and accommodating. And he continued to be throughout the week. Anything we needed, any questions or requests we had, he was there for us. The day we were leaving, our flight did not leave for Cancun until 5:00 pm, but new people were checking into the Villa that same day. So instead of making us check out and head to Cancun and hang out at the airport for hours, he made arrangements for us to stay in another beautiful Villa for a few hours. We cannot express how grateful we were for that. It may not seem like a big thing but it really was. How nice to enjoy our last day (and as luck would have it, the nicest day of weather that week) sitting by a pool simply relaxing and taking in the breath taking view. Truly gracious!

We would also like to express how delighted we were with Oscar and Benita. They were absolutely amazing. So friendly (always smiling and happy), professional and accommodating. Anything we needed they were there, (refilling the filtered water, lounge chair cushions etc.) They kept both the inside of the Villa and the outside impeccable. But always respectful of our privacy and seemingly wanting to not intrude.

Thank you for everything, thank you to Cher, Mauricio, Oscar and Benita too. You all were very intricate in making our holiday so wonderful.

Not only were the people there fabulous, but the Villa too is outstanding. HUGE!!! More room than you will ever need. The view from the upper bedrooms.... BREATH TAKING! The beach was absolutely beautiful, just like the photo's on the website. In this case, photo's DO NOT LIE!

I highly highly recommend Villa Tortuga. I am sure we will be back.


  • Submitted: Mar 12, 2010
  • Stayed: Feb 2010
  • Source: HomeAway
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Nearest Airport
20 Miles
Cancun Int'l Airport
Nearest Ferry
15 Miles
Puerto Moralos
Nearest Golf
3 Miles
Many Golf Resorts within Minutes
Car: recommended

Playa del Secreto means 'Secret Beach' in Spanish. Wild mangrove and freshwater pools attract beautiful birds, and healthy reef is home to spectacular tropical Caribbean sea life. Casa Tortuga is located in the heart of this magnificent historical and geographical area known as the Riviera Maya. The Riviera Maya is the stretch of beach front that runs from Cancun to Tulum. All within a 5 minute to 45 minute max drive from the villa you can explore more beaches/cenotes and caves, Mayan ruins, eco parks, jungle tours, diving/snorkeling/fishing, zoo, 9 championship golf courses, shopping, fine & local dining and nightlife. Airport is 20 minutes away, Playa del Carmen is 15 minutes away, Puerto Morelos is 7 minutes away, Tulum Mayan Ruins is 45 minutes away, Cancun Hotel Zone 35 minutes away. Cozumel is 15 minutes by car then 30 minutes by Ferry, Isla Mujeres is 40 minutes away then 30 minutes by Ferry or........ You can simply stay put at Casa Tortuga and let our staff pamper and serve you!

Other Activities: para-sailing, wave runners


Rates & Availability

Gonzalo Guerrero Villa Rental Rates

Additional information about rental rates

Tax Rate 19.0%

Additional Charge per extra guest is $250 for the week with a maximum of two extra guests.
All Rental Rates include: A courtesy Arrival Cocktail, Daily Maid Service 7 days a week except on major holidays such as Dec. 25, Jan. 1 and Easter Sunday (maid service after 5:00 pm has an additional charge and must be arranged in advance),
Courtesy Turn Down Service Each Evening w/ Mints on Pillows,

Available arrival
Available stay (no arrival)


Gonzalo Guerrero Villa Accommodation and Amenities

Property Type:
  • villa
Floor Area:
  • 3000 sq. ft.
Location Type:
  • Beach View
  • Beachfront
  • Away From It All
  • Activities Guide
  • Air Conditioning
  • Alarm Clock
  • Backpack
  • Basic Soaps
  • Bottled Water
  • Ceiling Fans
  • Clothes Dryer
  • Computer Available
  • Filtered Water
  • Fitness Room / Equipment
  • Garage
  • Hair Dryer
  • Heating
  • Internet
  • Iron & Board
  • Laundry Soap
  • Linens Provided
  • Local Activities Guide
  • Local Maps
  • Local Restaurant Guide
  • Mobile Phone
  • PC
  • Paper Towels
  • Parking
  • Safe
  • Security System
  • Shampoo
  • Sofa Bed
  • Sunbed
  • Telephone
  • Thermos Bottle
  • Toilet Paper
  • Towels Provided
  • Washing Machine
  • Water Cooler
  • Wireless Internet
  • fax
  • 4 Ring Stove
  • Blender
  • Coffee Grinder
  • Coffee Maker
  • Cooking Utensils
  • Freezer
  • Grill
  • Lobster Pot
  • Microwave
  • Oven
  • Pantry Items
  • Refrigerator
  • Stove
  • Toaster
  • Child's Highchair
  • Dining Area
  • seating for 8 people
  • 3 Bathrooms
  • Bathroom 1 - toilet , shower
    Bathroom 2 - toilet , combination tub/shower
    Bathroom 3 - toilet , combination tub/shower
  • Each Bedroom has Full In-Suite Bathrooms
  • 3 Bedrooms, Sleeps 6
  • Bedroom 1 - 1 king , 1 sleep sofa /futon , In Suite Full Bath
    Bedroom 2 - 1 king , 1 sleep sofa /futon , n Suite Full Bath
    Bedroom 3 - 1 king , n Suite Full Bath
  • Villa Rate Quote for 6 guests- max: 2 extra gusts @ $250.00 each per week
  • Audio Tape Player
  • Books
  • Books for Adults
  • Books for Kids
  • CD Player
  • DVD Player
  • Foosball
  • Game Room
  • Games
  • Games for Kids
  • Music Library
  • Ping Pong Table
  • Pool Table
  • Radio
  • Satellite / Cable
  • Stereo
  • Television
  • Toys
  • VCR
  • Video Game Console
  • Video Games
  • Video Library
  • Balcony
  • Barbecue
  • Beach Chairs
  • Beach Towels
  • Binoculars
  • Boat with Paddles
  • Gated Community
  • Kayak / Canoe
  • Large Cooler
  • Lawn / Garden
  • Outdoor Grill
  • Patio
  • Porch / Veranda
  • Sailboat
  • Sand Box
  • Small Cooler
  • Terrace
  • Unscreened Porch / Veranda
  • Walkway to Water
  • 8 garden chairs
  • 8 beach chairs
  • Long-term Renters Welcome
  • children welcome
  • pets considered
  • suitable for elderly or infirm
  • wheelchair accessible
Pool / Spa:
  • Hot Tub
  • Jacuzzi
  • Outdoor Hot Tub
  • Outdoor Pool
  • Private Pool
  • Spa Whirlpool
  • Whirlpool
Onsite Services:
  • Car Available
  • Car Optional
  • Chauffeur
  • Concierge
  • Daily Maid Service
  • Housekeeper
  • Massage
  • Private Chef
  • Staff
  • caves
  • churches
  • cinemas
  • duty free shops
  • live theater
  • marina
  • museums
  • playground
  • recreation center
  • reefs
  • restaurants
  • ruins
  • theme parks
  • water parks
  • waterfalls
  • zoo
Leisure Activities:
  • beachcombing
  • bird watching
  • eco tourism
  • horseback riding
  • paddle boating
  • scenic drives
  • sight seeing
  • walking
Local Services & Businesses:
  • ATM/bank
  • Babysitter
  • fitness center
  • groceries
  • hospital
  • massage therapist
Sports & Adventure Activities:
  • deepsea fishing
  • equestrian events
  • fishing
  • fly fishing
  • golf
  • golf privileges optional
  • hiking
  • hunting
  • jet skiing
  • pier fishing
  • sailing
  • scuba diving or snorkeling
  • skiing
  • snorkeling
  • spelunking
  • surf fishing
  • swimming
  • tennis
  • water skiing
  • water tubing
  • wind-surfing

Learn more about this vacation rental at the manager's website:

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