7 bedrooms, 6 bathrooms, sleeps 14
About Lisa Macdonald
i am a designer and my husband is a retired NHL hockey player. We live in vancouver, canada. We have 5 grown children and lots of grandchildren. Casa chic is our heaven on earth and we love sharing the magic of Tulum with all of our guests. I designed Casa Chic in keeping with the Mayan tradition with a beachy jungle Tulum vibe bringing the inside out and the outside in. Our staff are like family to us and they do their best to make our guests feel as comfortable as possible.
Lisa Macdonald purchased this House in 2008
Why Lisa Macdonald chose Tulum
We are in love with the beach and the magical ambience of Tulum. It truly is heaven on earth!
What makes this House unique
the amazing turquoise blue ocean and white sand that goes for miles and miles as well as the divine ambience and the lush exotic area made us fall in love with this place.
Check-in: 3:00 PM
Check-out: 11:00 AM
Very strict policy: NO PARTIES, NO LARGE GATHERINGS, NO WEDDINGS OR EVENTS allowed at Casa Chic.
Canceled bookings will not receive a refund
Beautiful and relaxing getaway for a family of 10!
From the minute I booked this beautiful property, the owner and property managers were very communicative about the house, activities to do around the area, and places to eat prior to us even arriving. The house itself is just as beautiful as the pictures provided on the website. We were a family of 10 with 6 adults and 4 children (including 1 toddler). The minute we arrived, the staff Leo and Freddie assisted us with our luggage into the house and set us up in our rooms accordingly. They even had multiple travel cribs ready for the living space and bedroom for our toddler. Stefan the property manager greeted us upon our arrival, and provided us with information about the house/area and answered any questions we had. The bedrooms were large and all had beautiful views. Each room had their own bathroom attached. Throughout our stay, we were very impressed that the house staff were very attentive and cleaned the house multiple times a day. The chef's food was so amazing that we only went out to eat once during our entire stay. The food was made fresh daily and all the flavors in the food were fantastic. They also made great drinks for us. They did all the grocery shopping which made it very convenient with a large party. We could not have asked for better staff and chefs during our stay! They were very respectful and made us feel right at home. We didn't have to lift a finger or clean a single thing because the staff were so great! This was the first house rental where we didn't have to clean up after ourselves, and with 4 children that was super helpful! It definitely made for a great and relaxing vacation. We felt like we got hotel and private services in the luxury of a home. We also had used the massage services, who came directly to the house which were very good as well.
We all loved the pool and private beach! The house also had toys for the kids to play with. The pool was cleaned daily.
We only had one issue where the generator went out in the evening impacting our air conditioners. Stefan, the property manager immediately contacted us and rectified the situation very quickly so we could all sleep in air conditioning comfortably the rest of the evening.
I would highly recommend staying here and will definitely come back again! I cannot say enough amazing things about the house, the staff, and our stay! Thank you Casa Chic for an amazing stay!
Casa Chic is a dream to stay and tucked away in the best location. Outstanding staff in a luxurious home. We hope to stay again in the near future!!!
Awesome beach house!!!
Everything was perfect, awesome house with great views, all amenities one could want for a beach vacation. The staff was great, the chef service was fantastic. Will definitely be back every year!
Nice place but needs some improvement
Lovely accomodation, great views, and rustic vibe. Would recommend if you are visiting Tulum with a group of friends/ family.
Positioned on the main Tulum strip, near BE Tulum and Nomad hotels. It was a great location, and easy enough to get to places/ arrange a cab.
Stefan greeted us when we arrived and was so lovely and helpful! Gave us great tips to enhance our stay and was very accommodating.
Mitch was our chef during our stay, and cooked us some fantastic Mexican dishes - lunch specifically was always a highlight. He had a great personality and was super helpful. Plus his home made granola at breakfast was tasty!
The venue was cleaned by Jose and Freddy daily and always in great condition.
We were lucky to be in Tulum when the weather was 98% of the time perfect! However did experience a few thunderstorms. Of which resulted in rain entering the lounge area, and also lots of insects in some of the rooms. Of course this was cleaned up quickly, however was slightly unsettling.
Would have also been great to have board games for the evenings or the times when there were thunderstorms as there is no TV in the property.
Also air conditioning was a great addition, however only started in the evening for 12hrs, which can be annoying for some who like to cool down in the humidity. With that said there are fans in all rooms.
Mornings were made extra special by the views in the rooms watching sunrise over the ocean.
Thank you for taking the time to write a review Daniel.
I am sorry if you experienced some water coming in the lounge area from the storm. We have since rectified the problem. This sometimes happens with a palapa roof but the problem is always fixed immediately. Due to the fact that casa chic is situated in the jungle sometimes if you leave your lights on and don’t close your screen doors in the bedrooms there sometimes can be bugs but our staff is always on top of that and I am glad to hear that Freddy and Jose looked after that right away. You have a choice of any consecutive 12 hours when you want your a/c on in your bedrooms. I hope that was communicated to you from our staff.
The reason we don’t have board games is that in the past guests have lost pieces or left them outside at night so they are a little impractical to keep at Casa Chic.
I am happy to hear that you overall enjoyed your stay at Casa Chic, Daniel.
Private, beautiful, amazing home and property! Best vaca
This was our second time staying at Casa Chic and each time it exceeds our expectations! The home is grand but relaxing, the grounds, pool area, decks and beach just breath taking! The staff just overall kind and helpful even kept us aware of turtle hatchlings. The property also comes with Chef Services and we never ate so well. You plan out your meals with them which was very helpful since my family has a few dietary allergies. The town of Tulum is quaint and we rode bikes everywhere. Casa chic is a perfect place to spend a vacation away to relax and recharge. The amenities of a high end hotel but in a breath taking private comfortable home!!! Thank you Lisa, we again had a wonderful time at Casa Chic!!
Thank you so much for this kind review, Renee, and thank you also for choosing Casa Chic once again for your holiday destination. We really do appreciate you taking the time out to do this.
EXCEEDS ALL EXPECTATIONS!
Think about THE PERFECT PLACE, then double it. That's what Casa Chic delivers. 10 of us celebrated my 40th bday here and it was the ideal place to do so. The house is breath taking. open. tons of space. beautifully decorated with all the amenities you'd need. from our deck we could see the turtles come in at night to lay their eggs (August)! the beach front is pristine and the 4 daybeds make it impossible to want to leave. Chef Jose was with us preparing the yummiest of foods. each meal was better than the next culminating in a surf n' turf extravaganza. the house staff was thorough and diligent. very professional and friendly as they cleaned the house. The house managers, Hui and Stefan, were a delight helping us pre stock the house and gentle check ins to ensure our stay was going well.
quite simply. we had the best time at the best house with the best food on the best beach. I couldn't recommend Casa Chic more.
Other Activities: Plenty of yoga classes within walking distance along beach, spas, Sian Ka'an wildlife reserve and lagoon next door