8/10 Good
Pattricia
Nov 20, 2023
Liked: Amenities, communication
Overall the cabin is a cute, quite, cozy getaway. Loved the fireplace and the open loft style feel, private and really enjoyed it. One of the first issues was when we arrived, the drive wasn't plowed, only the stairs and a few feet shoveled. When booked it said firewood provided, none was there when we arrived. When I called they said they don't provide wood but different booking sites say different things and Expidia is one that advertises falsely. They apologized and said they would reimburse but but still waiting to see that go though.
Our comforter was durty and smelled like sour milk, unfortunately we didn't notice until the morning. When we went to sleep it was hot in the cabin after having a fire so we only used the top sheet. In the middle of the night when it cooled down we pulled on the comforter and woke up smelling like sour milk. I called right away to let them know and thankfully the cabin had a washer and dryer and they did provide detergent so I was able to wash all the bedding. Doesn't make for a fun first morning, let alone having to wash the bedding when we had a full day planned. The ice maker was broken, some of the cups had coffee drippings down the side and dirty so had to wash some dishes prior to using.
I hate writing negative things I'm only writing in hopes that someone would see this and make sure proper cleaning and washing is done. We would love to stay here again and probably will seek it out as long as some positive changes are made.
