House, 2 Bedroom + Den, 2 Bath, (Sleeps 4 adults)
I am a retired school teacher from south west Georgia. I purchased my home in Highlands to get away from the sweltering heat of south west Georgia in the summer. I love Highlands and its cool summer temperatures. The elevation of 4, 118 feet guarantees a much cooler summer than I get in south Georgia.
Owner purchased this House in 2007
Why Owner chose Highlands
Highlands is a great vacation destination with something for everyone. Highlands is a unique town in that you can be as casual as you want or as formal as you like. Highlands offers small town charm with New York sophistication. The shopkeepers are extremely nice and everyone is very friendly. The shops on main street offer everything from an ice cream cone to furniture to fur coats.
Check-in: 4:00 PM
Check-out: 11:00 AM
non smoking only
Maximum of two pets allowed. Weight limit of 40 lb
Pets MUST be walked in designated pet walk area. Neighbors are watching.
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Cozy Mountain Retreat
Very comfortable and inviting little house. The only problem we encountered was upon arrival when we found that the keys were contained in a lock box on the front doorknob and we had received no information from VRBO concerning the code to open it. Fortunately, a neighbor was able to give us the telephone number of the owner's son, he was available to talk and gave us the entry code. He mentioned that this had been a problem in the past and said that VRBO needs to address this. It would be nice to have a directory of local channels posted somewhere near the flat screens. The drive into Highlands takes about ten to fifteen minutes on winding mountain roads. Very scenic and convenient location.
It's not the Hilton!
Simple touches can easily up date the property. New Comforter in bedroom, Coffee, with coffee maker, The little things, This property has potential, but has a way to go!
Thank you for such customer service during our trip. Everything looked great! The Hot Tub was perfect!!
Review each listing carefully
I don't feel they misrepresented the property except that I didn't know it was a trailer in a trailer park. It was not clean and that is really important to me. You can't tell that from the pictures but another renter had noted the same thing so I should not have rented this.
I responded to the traveler's concerns immediately after being contacted by them. I tried to make the traveler happy by refunding one nights fees and the cleaning fee. The traveler still wanted more.
The hot tub is under a maintenance contract with a spa company that comes every other week. They had just come and replaced a filter and cleaned the tub. The cleaning service has always done a good job cleaning. I feel this traveler being a new mom was over the top on her expectations for a spotless dwelling. The traveler insisted on arriving 5 hours early before check in and then complained when the cleaning service was there when they arrived. Then they complained that the house was not clean up to their standards.
We exhausted every option to us to try and make this traveler happy with no luck. Our cottage is located in a neighborhood with 2 two story houses. I don't know of any trailer parks with two story residences. This traveler was not happy when we refused to refund more of their money. We consulted with VRBO and were advised that we had already been more than generous and accommodating. We offered what VRBO advised us to offer and that still was not enough.
Property was just as described. Very cozy and neat.
Thank you for choosing my cottage. You are always welcome. So glad your visit was a pleasant one.
Great location to the downtown Highlands.