Sourrounded by banana and avocados with view to the sea and the Teide
- english, french, german, spanish, portuguese
About Irene Pieck
For years I manage exclusive accommodations in Tenerife.. My job is successfully fulfilled if you have a wonderful stay. As German, grown up in Tenerife, Spanish and German are equally my mother tongues. In addition, also English and French. Therefore, I can also help you with questions about the country and its people as well as assist with any issues.
Canceled bookings will not receive a refund
Very clean, good accommocations
We were handed the keys, left some fruit and a bottle of wine and that what it.
We were not shown how to run the stove, washing machine, TV and the manipulations of the house keys. The turn into the parking lot was very tight and the agent made no attempt to warm me that I was about to hit the side of the gate,
The location of the house was so difficult to find that even the taxi drivers could not find it
We were not told there would be an invasion of hundreds of ants after a rain and then told that the owner would not come out to help and that there was a can of spray under the sink. It was not our cup of tea
I am very surprised with your review. We had to pick you up at a hotel several kilometers from the house because you did not follow the directions to get to our house and were unsure how to arrive back. When you arrived you brushed the car when entering the gate. This gate measures 4 meters wide. Whereas the car has a width of 2 m, it is not a narrow entrance. Nothing similar has ever happened. You said it was your fault because you did not know how to drive cars with gears, but only automatic. Any customer who has doubts about the use of any appliance will get explained. You did not ask anything. Still, it is not of great difficulty. The stove is turned on and off with a button. In the washing machine it is described on the outside. The television is turned on and off with the big red button on the remote. Something usual in all the TV of the market. After showing you the house, and helping you with your pone to be connected to the wifi, you were accompanied again to a supermarket and later to a telephone store. I was surprised when you called us an hour later that your keys did not work for entering the house. There are 2 keys, that is, it is not that difficult either. Your luck was that the neighbors opened the door with the supposed wrong key. The house is located on a farm and has a wonderful garden. It is normal that from time to time there are some small animals. If it rains and ants come in, you can take some spray. It's what the owner would have done. It was not necessary to move for this. I understand that being in a strange country can be difficult. We try to help in everything we can and make your stay as pleasant as possible. But we are not a hotel with 24-hour room service, we do not provide those services. Even so, we did everything described above and every time we were called to ask for a taxi, we did it. By the way, if you are coming to the island for the first time, it can be difficult to find the place. A local taxi driver does find it. We also helped you when the police called us about the car accident you had. I find your review tremendously unfair, since you are evaluating a service that we do not have to lend and you have not valued the house itself. It is a house for self catering without 24 hour attention. Of course, if there is a serious problem we are always available.
Very nice apartment, with beautiful garden.
We stayed with our two-year old boy for a week, and we enjoyed it very much. The very well maintained garden with pool and large barbecue area were a great place to be. Comfortable beds and couches, and plenty of furniture outside. Babybed and chair were taken care of. We also found the location to be convenient to visit neihbouring cities like La Orotava, La Laguna and Santa Cruz by car. Very recommended.
Unterkunft entsprach unseren Erwartungen.
Wir waren zufrieden.
Das Haus und besonders der Garten waren wunderbar.
Weil es leider zu kalt war konnten wir den schönen Pool kaum nutzen.
Es gab nur einen kleinen elektrischen Heizer, was bei 15 bis 17 Grad abends etwas
zu wenig war. Die Bettdecken und Kissen sollten erneuert werden.
Aber sonst ein schöner Platz zum Ausruhen und genießen.
Vielen Dank für Ihre Kommentare. Es ist dieses Jahr im Mai noch etwas kühl, da der Pool aber auf 27 Grad beheizt ist, wird er von den Gästen sogar im Januar genutzt. Die Kissen und Bettdecken sind 2 Jahre alt. Ich verstehe nicht, warum diese erneuert werden müssen. Auf Teneriffa haben die Häuser keine Zentralheizung, daher die elektrischen Heizer. Wenn es abends etwas kühler ist, ziehen die Insulaner einfach einen Pullover an. Es sind ja durchaus angenehme Temperaturen.
Sehr schöne und saubere Unterkunft mit schönem Garten und Pool
Die Unterkunft entsprach genau der Beschreibung und den Bildern. Alles war sehr sauber, die Schlüsselübergabe hat prima geklappt. Pool und Garten waren sehr schön, der Gärtner brachte immer Avocados und Papayas aus der benachbarten Plantage. Wir können die Unterkunft uneingeschränkt weiterempfehlen.
Angenehmer Aufenthalt in bester Lage
Alles Bestens. nur zum geniessen für den der es so mag. Ruhe, grün und bunt grosszügig, Garten Swimming pool Ambiente und Aussicht &&&.
( Eine Kleinigkeit: Wasserhahn an der Spüle befestigen !!!)
Es gab nur einen Minuspunkt; den Vorfall mit dem Schiebetor am Abreisetag.
Ansonsten nur zum empfehlen. Grüsse Dieter und Ursula
Vielen Dank für Ihre Kommentare, es freut uns, dass es Ihnen gefallen hat. Das mit dem Schiebetor haben wir jetzt gelöst. Bis zum nächsten Mal.