Comfortable apartment and ideally located for unviste zen city
Check-in: 4:00 PM
Check-out: 10:00 AM
Max guests:4 (sleeps up to 4 adults)
un dépôt de garantie de 300 Euros en espèce ou en chèque vous sera demandé à votre arrivée. Il vous era rendu à votre sortie le cas échéant
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
lovely view. We had a very nice stay, fold out couch in living room was very comfortable. All the amenities were very sufficient.
Lovely position but too many issues
The position of the property was great. It is on the other side of the river from Arles in a quiet area, with views from all rooms across the river. It's a 5-10 minute walk across the bridge into town. There was free parking all around and a supermarket less than 5 mins walk. The people from the agency were friendly and helpful. The flat was spacious, both the living room and bedroom were a good size.
We had a long list of issues with the property. It would have been okay to cope with 1 or 2, but all added together they spoilt our holiday.
We weren't given a key to the communal front door (some problem? but others used it). The lock at the back door was difficult, the door was stiff and we had to kick it to get into the foyer. The flat was on the third floor (60 steps) and there was no lift. I think this should have been mentioned in the description.
There was no a/c, which we already knew, but the only fan was not usable. The agent provided replacements. The only blind which worked was in the bedroom. We couldn't use the others to protect the living areas from the sun.
There was a leak of water across the bathroom floor. We reported this straight away but the agent was not able to resolve it for a couple of days. The shower cubicle was very small. It measured 70 by 67cm. Lucky that we are both fairly slender.
The flat was quite grubby but the floors were clean, as were the bathroom and kitchen surfaces.
Although there was plenty of room in the bedroom there was no wardrobe or hanging spaces. There were hooks on the back of the main door with coat hangers hanging from them. One of the beds disintegrated on the second night when the slats fell out of the base. Luckily my husband was able to make a temporary repair.