|Minimum Stay||2 - 7 nights|
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Bed Configuration: Master-King, 2nd bdrm-2 XL Twins, 3rd bdrm-2 XL Twins, 4th bdrm- 2 XL Twins
XL Twins can convert into king
We booked the house to be used by four golfers on a golf and sports trip.
Our booking agent was very pleasant, patient, and helpful with the booking. She offered multiple choices and was always prompt with her responses. Great job!
Bel Fleur Home
The house was nice and was equipped as promised. It was clean and everything in the house worked. The pool table was a hit but needs more lighting in that room to use it at night. I would suggest that the carpets up the stair case be cleaned or replaced. Ok for a group of guys staying but if our wives were along that would be an issue.
The spa was an issue. A "hot tub" was a requirement for any property that we rented. The plan was to use this spa at the beginning and end of the day. I tried to make sure that this was perfectly clear with the booking agent and she assured me that the spa was equipped with a heated spa. The spa never got above 80 deg. F and was supposed to get up to 104 deg. F. In the end we split the cost of heating the pool which was a disappointment.
I was well informed on the arrival process and well informed. I had no issues arriving into the house after hours. Good job!
My customer service dealings were all regarding the spa not heating to 104 deg. F. The Customer Service Representatives were great. I had no issues with anyone. Everyone was responsive and courteous. Even in the end when we had to deal with spa heating issue, the booking agent and Customer Service Representatives came to a resolution in a timely manner.
This house would be great for a family get away where not too much travel is involved. If you are planning on spending any time in Phoenix or Scottsdale be prepared to travel. In conclusion I would rent through Arizona Rentals again.
It was a family vacation, with my brother and his girlfriend. Our family enjoyed the house.
The pool was fantastic. The kitchen in the Arcadia property was great. Our whole family enjoyed it. It was a good set up. I appreciated the linens not being generic. I always look at the linens. The kitchen was by far my favorite, the stove was amazing. I did all the cooking.
The sales representative was very helpful and the location was just right for us . The home was accurately represented in the ads and photos. A video tour of the home would be great . The pictures don't do this beautiful home justice .