2 BR 2 BA LARGE BALCONY, TOP FLOOR
Check-in: 3:30 PM
Check-out: 10:00 AM
Minimum age of primary renter:25
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Dead bolt was locked and we were lock out
The property has a electronic lock which we had the pass code for.... but someone locked the dead bolt with a key and we didn’t have one to unlock it... The owner put us up into another property overnight in which she owned but not has nice. It was 11:00 am the next day before we were able to get in the room. It was a bad situation for all of us.
It was also a difficult situation for me because I had no idea that our HOA had caused the deadbolt to be locked, which had never happened before in the 10 months I had owned this unit. I did the best I could to get them a place to stay until I could get the lock opened for them at 9 am next day. It was during Shrimp Festival at 5:30 pm.
Anna was most helpful. She made us aware that they were doing some painting on the property before we booked. We were not disturbed by the work. The property is in an excellent vacation. It is decorated beautifully and is spacious. Would definitely stay again!
We certainly appreciate these folks for their understanding amid inconveniences, and definitely hope they will stay again.
Exactly what we needed
We took a quick long weekend trip to the beach. We had stayed in a similar hi-rise in Orange Beach last year, but wanted a little bit larger space and couldn't find anything until I expanded to Gulf Shores and came across this property. When we opened the door for the first time and all you see is the water through the huge windows knew we had made the right choice. The place was very clean and well taken care of. You could tell this was someones home away from home and not just another rental property. Anne was great to work with and quick to respond to any and all questions I had before and during our stay. My wife and I woke up to the most incredible sunrise as we laid in bed. Absolutely stunning. Super short and easy walk to the beach. Could not have asked for a better opportunity.
We have been to Gulf Shores for the 8th time. We have always stayed at Crystal Shores each time. The property is in a fantastic location and is always clean. Our unit this year has awesome views and was an excellent value. Will stay here again.
Thanks for the good review. We especially appreciate guests who take good care of our unit, and hope you will stay again.
Very nice condo, we love Crystal Shores. I would definitely stay in this condo again, great view, comfortable furnishings, has everything you need to enjoy your stay rain or shine!
Stay Here for your Beach Vacay!
This property is great. Lovely furnishings, amazing views from the balcony. We loved dolphin watching from the condo! Lots of convenience! The assigned parking spot near the elevator, place to store beach floats and chairs ground level, Pier 33 grocery store across the street and overall location made everything a breeze. We would stay here again and highly recommend! Also love renting directly from the owner, who was prompt and easy to work with.