100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Centrally locates West Hollywood condo
The condo was very lovely decorated, beds were comfortable and the place was clean. The owner was easy to access and message on the VRBO app. Even though it’s close to Santa Monica Boulevard, there is almost no traffic noise, though there was a little bit of stomping from the upstairs tenant which is expected for a second floor unit. The WiFi worked well, and one can access Netflix to watch. I would stay here again.
Nice two bedroom apartment close to Santa Monica in West Hollywood
We thoroughly enjoyed our stay at the apartment. The keys were left in the lockbox and extra keys were found in the apartment plus the garage door opener. It was nice having indoor secure parking for two spots (tandem parking). The apartment was clean when we arrived. The updates to the apartment were nice such as the hardwood floors and tiles. The kitchen is a nice bright oak cabinets and there is a dishwasher plus a full size fridge. There is also central heating, although when we arrived to LA it was cool so we opened some windows and the temperature inside was perfect. We liked the location close to Santa Monica Boulevard. We could walk everywhere and not have to drive. The owner/property manager was very responsive on VRBO. I read a comment earlier that the sink was dirty for the previous tenant, but the sink was clean when we got there. There was one issue with the toilet in the master bedroom, it had a slow leak and would make a noise every so often. We closed the door to that washroom and was fine with no noise then. One recommendation I would make for the owner is to put a towel rod in the Master bathroom to hang the hand towel and face towels. Other than that, we really enjoyed our stay in West Hollywood and will come back again hopefully in the near future.
There were major problems with this rental. It's a nice little apartment in a great neighborhood, but there were significant issues and the owner was grossly non-responsive.
 The kitchen sink was broken, I think it was the garbage disposal (I am not a plumber). Not acceptable, and should have been fixed once I emailed the landlord (he promised but nothing happened).
 There was disgusting material caked onto the kitchen sink. I could not remove it after scrubbing (nor should I have to, really, as the cleaning fee was the cost of a whole night's stay, and this was not cleaned). There was old food bits within this material, I can't tell if it was vomit or due to  above. Grossly not acceptable.
 The lights did not work in the bathroom. So I shaved in the dark while my wife applied her makeup in the dark. Not good.
 The toilet was broken, it made sounds all night long. I am a light sleeper, so that meant all night long the toilet was a nuisance. Bummer!
 A bunch of minor things, like empty soap containers, once you have old vomit in your sink you start to notice the other stuff.
I was in regular contact with the owner, who promised to deal with all of these issues but dealt with none of them, that was frustrating on top of the above. The material was caked onto the kitchen sink firmly, so this was not a new issue.
Nice place, but the condition of the place and the non-responsiveness of the owner really reduced the quality of our vacation.
My guests said that it was a good experience.