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100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Beautiful, spacious apartment centrally located.
My mom, siblings and I were taking a Christmas trip to visit our brother in Germany, and wanted to spend a few days in Brussels. This apartment was absolutely perfect for us!
I had been preparing my family that spaces in Europe are not as big as we may be used to in the US, so we were pleasantly surprised by how big the apartment was, and how close it was to all of the different places we needed to walk to. We came in by train and it was just a 10 minute walk from the train station. It was just around the corner from another metro station, but we didn't even need to take the metro because Grand Place was about a 12 minute walk away.
We received the code for the apartment a few days before we arrived, and the directions to Smartflats were very well marked on the right doors. There is a great instruction book that shows how to work everything, from the TV, to the microwave, to the dishwasher. There was also a lovely coffee/tea station set up, including sugar and cream.
The only thing that took some getting used to is that the shower is handheld and there's no shower curtain, so you kind of end up getting water splashed everywhere (apparently, this is a very common setup in Europe), but fortunately, the bathroom is huge and has those lovely heated towel racks. Also, it is very helpful that the toilet is in a separate bathroom than the tub, especially in a group of 5.
Overall, we really loved our stay at the Smartflats and would highly recommend. It's very affordable and close enough to Grand Place, without the high prices of Grand Place, and a really beautiful space. Don't hesitate to stay here if it's available!
Thanks a lot for your feedback!
We are glad to hear you enjoyed your stay with us.
We would love to welcome you in the future.
The Smartflats team
Very spacious and clean. Central location.
It was our first time in Brussels so we didn't know what to expect, although our worries were quickly eradicated on arrival. After a small problem with the door (wrong code) we entered the apartment to find a very well maintained and pleasant place. The metro is only about 50 yards away from the front door but because it was so central, we just walked most of the time.
The shower, which was very powerful and had instant hot water had to be held by your hand so it was a little awkward. That was the only thing I would say was a minus regarding the apartment.
All in all, we had a great stay, and felt we were looked after very well. Lots more to do in Brussels than originally thought so we had a ball!!
Try to see "Mini Europe" display when you are there and a trip to Bruges is a must.
Great spacious apartment close to everything
We enjoyed our stay, the apartment was huge, comfortable beds, all you need during travel... the only reason I gave 4 stars was the fact that you cannot leave the suitcases if you arrive early because the apartment does not have reception on site. You have to leave them in the office downtown which is 10 min drive from the actual smartflats apartment. We were a family of 4 and it was a hustle to move around with luggage. I wish there were a room on site so you don’t have to drive around the city with your load. Otherwise , the stay was great. I would recommend this place if you arrive to Brussels at 3 pm and leave at 12:):)
Thanks smartflats team for detailed emails and good and prompt communication.
La única pega es que me ofertaron dos cuartos de baño y solo tenía uno
appartement spacieux et à la hauteur de nos attentes !
Es war ein schöner Urlaub in Brüssel
Lage war sehr gut und die Wohnung schön groß.
Leider fehlte der 5. Stuhl und ein Duschvorhang.