About Hilda Duran
Casa Go Reservations
100% refund if canceled at least 60 days before arrival date.
Overall this condo was very nice and the concierge and staff were super friendly and helpful. I would have given it 5 stars on everything except check-in process (there were no signs to which building was the check-in, but this was minor, still 4 stars there), EXCEPT there were 2 issues.
First, the WiFi went out, and there were instructions to NOT reset the router, and to call for assistance. All they did was reset the router. The signal was weak in parts of the house, but overall we could live with it.
The MAIN problem was that cable TV is listed for the condo. There is NO cable TV, we were told because the owner didn't pay for the service. We complained about this and they said they would call the owner, but we didn't have TV our whole stay. And we're on vacation, and FIFA World Cup 2019 is on.
For this reason we won't come back but the resort and condo WERE nice and very family friendly.