- english, russian, ukrainian
Canceled bookings will not receive a refund
I booked and paid for this house in March 14th
On 4/28 I received a message saying the place was not available I sent a email and was told by the owner that something was wrong with the app.
Then on 5/19 I get the following text
Hi. This is irene's bf, Phil. She asked me to contact you to find out where in Chicago u try to be, and if another property may be a better fit.
I replied to the owner through VRBO and to the text that that is the property we want because it is close to where we needed to be
Boy were we surprised when we arrived. The house should not be on VRBO it should be a rental property.
We were told by the owners boyfriend who met us with the key we could not wear our shoes on the carpet. The toilet stopped up after the first flush. It must be an ongoing thing because there was a big bottle of drain cleaner by the toilet. There is hardly any furniture in the house and some is broken. The bed are on the floor. There are no nightstands. Some of the bedding had just come out of the package and not even washed. There were a few towels I believe were also new. We had planned to cook but the kitchen was only furnished with a few plates, bowels and cups. The bathroom had a bathroom bag on the counter with stuff spread out. We could not get the Nest to turn on the air and it was very hot in the house. We finally figured it out. There were no instructions for that or for the cable, and no internet password.
It seemed to us that someone had been there one day when we were not there.
We were very uncomfortable with the whole situation and decided to leave a day early.
Newly Purchased, making renovations, nice house
Owners were very accommodating and nice