Apartment, 1 Bedrooms, 1 Baths, Sleeps 2 (2 adults)
- english, french, german, spanish, portuguese, italian
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Enjoyed our stay. It was perfect for the weekend. Close to Riverwalk, restaurants, entertainment.
Very noisy and nasty neighbors
The room was very nice. Location perfect. The sound control was terrible. I was in a fog for the full 4 days of my stay due to my lack of sleep. The crosswalk outside the building beeps 100% of the time, trucks run by and sound like they are loading all night. The cathedral outside the room chimes the church bells at 6am every morning. I would have looked beyond this (it’s an urban apartment, after all), except for the neighbors. When you’re told to get the f* out of here and provided with nasty looks, no one can feel comfortable.
We appreciate the guests feedback and apologize for the issues faced. Our Local Manager is very concerned about how the guest was spoken to by a neighbor and has contacted the Apartment Manager to discuss it further. The Local Managers phone number can be found within the apartment and we encourage guests to reach out when they have issues, such as noise or disgruntled neighbors, so that we can move guests to a new location or fix the present issues ASAP.
Cute with great location but hot, loud, and too bright.
Pros: great location. Right on the Riverwalk and only a 12 minute walk to the convention center. Cute room with big windows. When I had trouble getting in to the building, customer service was very polite and prompt in helping me. Getting the key out of the lockbox was a breeze.
Cons: the building is old and musty. The hallway (though not the room) smells of cigarettes. The apartment is very hot, the AC doesn't seem to work at all. The big windows look nice but keep the place warm. Additionally, the blinds are missing some pieces and because it's downtown, it stays pretty well lit which is a problem when you try to sleep. The sounds from outside makes it seem like you have all the windows open. You are right at a crosswalk that beeps literally every one second. 24 hours a day. Loudly. I understand the downtown location will come with some outside noise, but it sounds like you don't even have walls. I will say they had some bulky box fans in the closet which I was able to use to cool off a little and drown out some of the noise from outside, but it was not what I would call comfortable or relaxing. There is great water pressure if you want a cold shower, but the hot water barely has enough pressure to even come out. As a female, there is no where to get ready. There are no outlets in the bathroom, so you have to sit on your bed (with no mirror) to do your hair. Speaking of mirrors, there isn't a full length one at all. There is a toaster but no outlets in the kitchen, so you make your toast either on the floor in the living area or on the nightstand in the bedroom. Lastly, if you have a car, there is no parking. I had to park in a garage that was $25/day. So between fees (which were high) and parking, my cost per night was $70/night higher than the listed price and it was therefore only slightly cheaper than one of the nice hotels.
Overall: cute place in a great location, but I don't know that I would stay here again.
We appreciate this guest leaving such detailed feedback. Our local team has added instructions to the AC and the blinds have been replaced. We hope to have the opportunity to impress this guest in the future.
Cute Apartment in a great location.
Cute Apartment in a great location. Air conditioner didn't seem to work...it was very hot the entire stay. Bathroom doesn't have any electrical outlets and there isn't a designated mirrored area to do your hair if you're needing to use an outlet. The building and apartment has an old musty smell. Other than that, we enjoyed our stay.
We appreciate your feedback and apologize for any issues faced.
We encourage guests to reach out to us during their stay when they come across any issues, such as the A/C, so that we can fix them ASAP. We want all of our guests to feel comfortable when staying with us.
The pump on the A/C has since been replaced and is in perfect working order. While we have not had further feedback about the smell, we will ask that local staff keep an eye out for any further comments.
El lugar es sumamente acogedor, muy armonioso, y muy bien ubicado, cerca de muy buenos lugares turísticos, tiendas de conveniencia, y estacionamientos. Tiene una vista increíble y una decoración muy linda, super recomendable!
Location was amazing. Space was perfect for my needs.
Such a great experience.
Easy check in and out.
Late check out ROCKED!
Location was truly fantastic to enjoy the river walk.