Darling remodeled cottage walking distance from the renown Shakespeare Festival! Our place has everything you will need from a 70 inch smart tv to 2 kitchens if you are traveling with guests! Total of 5 bedrooms (2 upstairs and 3 downstairs) and 2 bathrooms. Very clean and well maintained. Right next to SUU! 1 hour drive time to Zion National Park. 1 hour 20 minute drive time to Bryce Canyon National Park. 40 minute drive time to Cedar Breaks National Monument and Brian Head.
- english, Japanese
- Calendar last updated:
- Feb 10, 2019
Check-in: 4:00 PM
Check-out: 11:00 AM
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
It wasn't clean when we arrived.
No beds made, dirty sheets and towels,. Not vacummed, toilets used, no soap, horrible. I will ask for a full refund. I have the pictures of the dirty house. We had to wait for someone to come with clean sheets. The TV was just a firestick so no news, etc.
Respond and say "unfortunately there was a mistake and the cleaning staff missed seeing the booking which is why it wasn't cleaned when you arrived. We felt horrible and tried our very best to fix the situation by offering to send our cleaning staff over immediately to clean the place, change the sheets etc. We also offered a full refund with our sincerest apologies. Unfortunately despite our best efforts sometimes mistakes happen. We offered to have our cleaning staff stay and clean after they brought clean sheets and it was rejected. Only so much can be done to fix a situation that somebody doesn't want fixed.