100% refund if canceled at least 60 days before arrival date.
Fabulous views, spacious well furnished rooms, excellent property!
Friendly, courteous and helpful staff who went above and beyond!
Leave alll your worries behind!!!
Mike and Maia sure knows how to pick the perfect place. Stunning views and easy access to everything. All the comforts of home with an amazing staff Who caters to your needs and a good source of information for things to see and do. Thank you for everything. It was an experience We will never forget.
Perfect location, beautiful beach, wonderful accommodations
Our family spent a week at New Year's in Luna Encantada H3. Our children are 11 and 8. The condo is perfect for a family like ours. We had everything we needed. The view is stunning. We loved being up on the third floor to have a better view. The beach just out front is really nice - while there are some rocks, there are sandy areas where you can walk right into the waves which is not true just up or down the beach. Edgar and the staff always had chairs available to us and the food from Inti, the restaurant next door, was really good - much better than I expected. Edith, Abigail and the staff at Luna Encantada made sure we had everything we needed and checked on us daily. Everyone was so friendly and helpful. The location from the Avenida is really perfect - it is kind of at the South end - but just steps away to all the hustle and bustle. We definitely recommend this condo and location.
Thank you for your review! We hope to have you back soon. - Maia
Our family just returned from a week of fun and relaxation at this excellent condo. We traveled with our four children (all in their 20's). All of the positive comments mentioned in previous reviews were substantiated. Maia made the process of booking super easy and she even arranged for our shuttle transportation from the airport. The condo had everything that we needed for our family of 6. We enjoyed the rooftop terrace and spent a bunch of time up there playing cards and visiting. This condo was an excellent choice and the perfect location. Quiet yet one block from 5th avenue it provided an abundance of options for everyone. Great shopping, dining, and relaxation and fun in the sun. The service provided by Edith was excellent. She was always just a call away and arranged a tour for us to Tulum and local cenotes that was wonderful. All of the services were top-notch (beach, cleaning, security, etc) We are definitely planning a return trip and trying to include our extended family on our next visit.
We're so glad you enjoyed your holiday, and we look forward to hosting you again!
Exceeded our expectations.
We enjoyed our stay and penthouse location.
We did not eat in as much as we had thought we would.
BBQ is located up on the patio above the kitchen.
We liked Luna Encantada so much that we have booked again for May...
Excellently managed property, all the staff were friendly and accommodating...on the beach, at the entrance and desk to book reservations, make a quick phone call, hail a cab. Loved ❤️ loved our first stay.
Thank you so much! We look forward to your return.
Breathtaking Ocean View, Location, Location, Location!!!!
From the moment we arrived, the staff was beyond friendly and helpful! Then we opened the door and my mouth dropped! The ocean view was mesmerizing!!!! Gorgeous, interior. I loved the size of the master bath shower, LOL, even the private toilet had a wonderful spot for my morning coffee, LOL! We had everything we needed in this condo. The floor plan is perfect with the bedrooms being so far apart and so large! It was quiet. The neighbors are so friendly. Then, oh my goodness, it's close to EVERYTHING AND I MEAN EVERYTHING! We even walked to Walmart! No need for a car at all!!! We rented one, but didn't need it and the basement parking garage is plenty big too! We stayed at one other place and I wished we would have stayed here the entire week! The only thing, because nothing is perfect, was that we prefer very soft mattress and these were firm. Thank you so much for allowing us to stay! Oh, and it had an elevator which Most places do not have an elevator!!!
Thank you so much. We hope you and your family return soon!