Condo, 1 Bedroom + Family Room, 1 Bath, (Sleeps 4)
- english, portuguese
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
We have a family of 4 and the place was perfect for us and our 2 kids. So close to the beach, close to the elevator, close to the pool, close to pizza, gas station across the street...we had such a great time!
Good but could improve!
We found this unit during winter and placed a reservation. Owner asked for ID and process was fine. A week before arrival I asked the owner about early check in because of my two year old. Sharp straight no as an answer and not willing to help or make any kind of arrangements. If you wish to rent a nice place where you will not need any “favors” this is perfect. If you EVER need to check in early, specially with kids or add a day, you may want to check else where. Later upon arrival I found out I could check in early it was just a matter of want and will to help. Horrible customer service. I hope my review helps mothers out there who happen to have a hard time with kids being tired from a long haul drive.
As you can imagine, our condo is very busy in the summer and it's less likely we are able to accommodate special requests regarding check-in flexibility due to our housekeeper's workload of multiple condos and the few hours we have between guests. Our welcome packet does emphasize no early check-in or late check-out and when this guest requested it, I explained about the housekeeper and that we were unable to accommodate this request. Your satisfaction matters to us and we wish we were able to cater to every request.
My family had a great stay in this condo. Everything was immaculate and communication with the owner was amazing! Will definitely book again!
Thank you for choosing our condo 507. We are so glad you enjoyed your stay. Hope to see you again soon!
Good trip, dirty room!
We enjoyed our trip, but the room could use quite a bit of TLC. The master bed seemed to have been broken at some point and slanted to the left. The sleeper sofa slanted as well making all the blood rush to your head. All the furniture and floors were sticky and we felt dirty every time we sat of the couch or chairs. Also, the front door hinge was broke and looked to have been broken for a while, just by the markings on the wall from where it has been rubbing. Other than that the proximity is great and the view is awesome! Sitting/napping on the balcony was one highlight of the trip. I think the room rate should have been significantly less for the status of the room. The edge water is a great place for the family and we will return, but may need to find a different room.
We're sorry to hear the stay wasn't what you expected. Thank you for letting us know about these issues, we have fixed the bed and sleeper sofa. We've also requested Edgewater come out to fix the door frame. In the future, please let us know as soon as you check in so we may have the opportunity to correct these issues and make your stay a more pleasant one.
This was the perfect location. We will defiantly come back. Property was perfect what our needs.
Thank you so much for choosing our condo. So glad you enjoyed your stay. Hope to see you again soon!
clean,tvandappliance in excellent shape
enjoyed staying and had no problems
Thanks so much for choosing our condo 507. We are glad you enjoyed your stay and hope to see you again soon!