Villa with large garden and 4 bedroom with place for 6-10 persons
- english, swedish, danish, norwegian
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Nice and Large and Homey
This property is large, clean, and feels like home. It is centrally located and easy to get to the center of Helsingborg, the ferry terminal, the train station and the major highways. Also only a short bike ride to a beach.
We had a wonderful time and enjoyed the stay at this property.
Disappointing and frustrating - AVOID!
This property is not suitable for elderly people, small children, tall people or people with pet allergies. Restricted headroom in many areas, incredibly steep hazardous stairs to top level.
Arrived at the house and had to make our own beds up, no information where to find the sheets - found them in the basement. One pillow case short. An information sheet left on the kitchen worktop referred to a booklet containing information about the house and its surroundings but the booklet was nowhere to be found. Eventually found it on top shelf in basement pantry - host told me that they didn't want us to look at it as it was not up to date. Struggled to work out how everything worked - heating, oven etc. Had to contact the host time after time to ask information regarding minor things which would normally have ben provided in an information book (from previous holiday rental experience). All the lighting was very dim and the host told me it was Swedish law to have dim lights, but this is clearly not true. It is an EU directive to switch to energy saving lighting but you can buy bright lights.
Final straw was that my daughter developed an allergic reaction because her bed cover was covered in a thick layer of animal hair - cat or dog not sure. Host told us that it was probably an earlier guest who had brought a dog and "it says in the advert that you can bring pets", but I question how she could blame the dirty conditions on a previous guest at the same time as charging us a hefty cleaning fee! Host told me she declined any further complaints and that the nearby store had allergy remedies if we needed it. The bed spread was disgusting!!! The bedlinen and towels did not smell fresh, they were musty. Quite possibly the worst holiday home we have rented and we have rented many. I wish I could get a refund but I guess that will be impossible, this property was not as described. The area looks suburban but it is quite a rough area within a stone's throw from the Bandidos HQ, one of the four local motorcycle gangs, who are not very nice people as we understand it. So glad to get home again.
I am sad to hear that you are so disappointed at the house.
We had a nice afternoon with your parents before Christmas where we sat down and informed them about the house. We agreed that there were no need for any information on paper, thats why we did´t leave any for you.
You contacted me about the lights that you though were to dim and I told you that it will be brighter. We can´t buy normal light bulbs any more because they only sell LED or energy saving lights in the store. You also complained about the uneven heating in the house and that the ceiling were to low at some spaces. Yes, I agree on the fact that we have some spaces with a low ceiling for instance the stairs to the basement. But if you have a normal height there will be no problems using the stairs.
I agree that the cleaning was imperfect and I have already apologized for that. You had a discount on the rent from the beginning that you forgot to mention in your review.
I am so sad about your daughters allergic reaction. But as I already told you and as it says at HA, pets are welcome and there are animals living in the house all year around.
The neighborhood is one of the safest in Helsingborg accordion to the police even though it looks a lithe rough at wintertime. But doesn't every place without snow looks like that? And yes we have Bandidos just around the corner but a more quiet and safe neighborhood you have to look for.
In this house you have to make your own beds when you arrive if you have not asked for anything else. In that way we can guarantee you that you have a clean bed ( the towels and sheets were clean). I kindly offered to come and make the beds for you and help you with your problems but you declined.
We did our best to help you with your issues but for every right we did you found two more wrong.
Yes, I kindly asked you not to send any more text messages to me. But that was after that you became rude and unpleasant. I believe that there is always a way to solve problems if you are able to listen to each other. Next time I recommend you to find a nice hotel. I also recommend you to treat owners and staff with kindness and respect and have in mind that we all are doing our best to help our guests.
I am glad you had a safe trip back home.
Beautiful Helsingborg home!
Very nice home. Close to the bus stop and only 15 minutes to central station. Comfortable beds and well equipted kitchen. Thank you again!
What a wonderful place to spend one's holidays! Ideal place to start many beautiful activities around Helsingborg. We will surely come back very soon. Thank you very much for making us feel so very welcome in your beautiful house! Hjärtligt tack!
Wat een prachtig huis!
Wat een fantastisch huis! Alles maar dan ook werkelijk alles was er en is beschikbaar voor de gasten. Het huis is ruim, het is schoon en de gastvrouw is erg aardig en behulpzaam. Ik heb die ene negatieve reactie genegeerd en ben blij toe! Mijn familie en ik hebben we heerlijke vakantie gehad met een enorme dank aan de familie Holm! 🌺�
Vantevoren prima contact met Ulrika Holm.
Bij vertrek haar nog gezien, zeer vriendelijk.
Snel antwoord op een vraag, kort voor vertrek een hele beschrijving ins en outs van het huis en wat te doen in de omgeving.
Heerlijk ruim huis, goed verzorgd.
Eerste behoeftes aanwezig, is het op vul je het aan.
Omheinde tuin, heerlijk voor de honden. Ik heb mijn honden in hun bench in de keuken laten slapen, ruimte genoeg.
Winkels in de buurt, op 2.5km mooi strand, iets verder losloop voor de honden.
In the ' Pearl of the Sea ' you can enjoy both the sea and nature while you have all the city activities within easy reach . With the ferry to Denmark reaches you Elsinore with its picturesque alleys in just 20 minutes, and the city of Copenhagen can be reached by car over the Öresund bridge in just one hour.
The house is located 2 km south of Helsingborg city center in a neighborhood that is quiet and peaceful . From there it is 2 km to the nearest beach and 3 km from the picturesque fishing location Råå where there are wide beaches , miniature golf and cozy restaurants. If you want to go and visit the very beautiful island of Ven in the middle of the strait , the boats during the summer departures from Råå harbor .
North of Helsingborg lies Sofiero .
Sofiero castle was Gustav VI Adolf's beloved summer home and this is still growing his famous rhododendron collection which is a major tourist attraction in the spring. The place is well worth a visit as it is one of Europe's most beautiful castle gardens.
North of Helsingborg is also Pålsjö forest with walking and running paths with various distances.
In less than 20 minutes you reach the Söderåsen with its amazing nature . From Åstorpsvägen at Söderåsens feet to Agusa on Osterlen you can walk on Skåneleden Stage 3. Here you pass mighty gorges , magnificent national park and eventful walks.