Resort Stay - Joyce/Victoria/David/Austin/Mikey
Canceled bookings will not receive a refund
Great location, clean, great concierge, VRBO staff definitely hard to get ahold of, called twice the night I arrived to ask how to check in as it was dark and I was never emailed any instructions how and left voicemails, no one ever called me back, had to drive around and ask other resort goers. But I’d definitely stay here again, totally beautiful and just as pictured online.
It's great to hear that you and your family loved your stay at the Wyndham Ka Eo Kai resort! Thank you for taking the time to leave a review.
In terms of checking in, we did send you two emails on June 10th -- one was the Wyndham confirmation that includes the resort address, the other our own email that contains check-in information and additional resort tips and concierge contact numbers. Maybe those emails were missed, but we are sorry that you were unsure about checking in when you arrived. Since it was late on a Friday night, nobody was in the office when you called.
We would be happy to assist you again with any future travel accommodations, so please don't hesitate to get in touch with us.
Very friendly and accommodating! True Aloha spirit!
Thank you so much for leaving a review following your stay! We are thrilled we were able to provide you and your family an enjoyable staycation.
Please feel free to let us know if you are looking for accommodations in the future and we would be happy to assist you any time!