We really enjoyed our ski vacation at Big White. The owner provided us with an email explaining all details about the property in advance of us arriving. The lock key code on the door provided easy access. The property is beautiful, as seen in the pictures and was very well-stocked. There were plenty of towels for both bathrooms and the hot tub. The kitchen provided everything we needed including a large number of each item, which was great for our big group. Beds were cozy, bathrooms were clean and the front entrance with dozens of hooks was amazing.
We had some issues with the hot tub on the first day, but contacted the owner via text upon noticing this and he arranged a service for the next morning.
Ski-in/ski-out was very convenient from this house and was one of our favourite features.
Also very happy I was able to bring our dog with us, as he loves Big White. My dog doesn’t shed fur, but I did notice some dog hair on the carpet and couch in the living room upon arrival. This didn’t bother us, but may be an issue for others.
Overall, I’d highly recommend this chalet and would book again if available for my next ski trip.