Poole & Associates
About Poole & Associates
Poole & Associates
Canceled bookings will not receive a refund
My family and I really enjoyed our stay at Sun Dreams II East! The house was very clean, updated, and in great shape. It came stocked with more than enough utensils and appliances for the light cooking/grilling we did during our 5 night stay. The location was very nice too - far enough from the crowds, but close enough to easily enjoy the zoo, restaurants, etc. Our only issue during our stay was that the "deeded beach access" was actually blocked by a fence and impassable. Public access was a short distance away, but with small children and beach supplies on the busy road it was a little inconvenient. The rental company was looking into the matter, but no resolution during our stay.
Thank you for the review. We apologize that we could not resolve this issue during your stay. The issue has been with the resident in a property located next to the deeded beach access. Due to the legalities with property lines, we had to follow certain steps. The problem has been resolved and the beach is accessible. The owner of this property has since contracted a fence builder to install a gate that all renters will have access to with a code. This property is located on West Beach Boulevard on a quite two lane road, however I do understand the inconvenience that it caused you all. Thank you for choosing Poole & Associates. If you all are ever traveling back to the area, give us a call and we would be happy to work something out for you.
The perfect pet friendly house
Great environment for a vacation. Beach access was super easy. The bed and bathroom layout allowed us to comfortably House all 8 of us plus 2 dogs. The dogs want the same place next year!
We had a very nice visit. The beach is beautiful. The unit has been nicely updated and was clean. The beach is directly across the street.
I would have given 5 stars except that the kitchen is lacking in the pots, pans and utensils. Be sure to bring kitchen cleaning supplies as the management company only provides one dishwasher capsule and no sponge. Another weird thing is that there were no mattress pads on the beds.
With the unit updated it seems as though just a tiny bit of additional effort, this place could have been 5 stars.
Thank you very much for the feedback, we are glad to hear that you enjoyed you visit to Gulf Shores with us. We have looked into the mattress pad issue and all beds now have mattress pads. We hope to see you again soon to enjoy some more time on the Gulf of Mexico with us.